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I have Windows 11, and I'm trying to set up Phone Link between my PC and my Android. However, during setup I'm asked from the Phone Link app to generate a QR Code to scan on my phone or a PIN to enter manually, but neither ever appears.
Eventually, it gives me a "no network detected" error with "try again" as my only option, but my network is just fine - it has no problem loading the "Troubleshooting the Phone Link app" website, Windows reports no network problems, and all other apps using the network have no problems.
I have repaired and reset the Phone Link app from Windows 11 settings, but nothing changes.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
To anyone that comes upon this page in need of help. Try turning off any and all security software and firewalls. I was trying for an hour and then I decided maybe it's a security thing, disabled my Kaspersky that was running and boom QRC popped right up and I was able to get it connected.
didn't work for me
Wish that was the answer foor me. Turned off Windows firewall and Antivirus. Still no go.
I am also experiencing the same issue if anyone has a resolution or suggestion of fixes please reply here.
The secret to success was to go to my PCs “Settings -> Apps -> Smartphone-Link app” and there to “Reset the app (loose all app data on the PC)” (not: “Repair” because that preserved the data).
If this would not have worked, I would have tried to re-install the Phone-Link app on my PC because this was another solution recommended here in the MS forum.
Thank you so much for this tip! I followed the instructions and was finally able to re-establish a link between the app on my laptop and my phone.
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Hi Jimmy,
I am Sumit here to assist you with this question.
I can suggest changing DNS, but can you please try switching to a different network for Setup and see if that helps?
