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On 9/23/2022 I tried upgrading from 22000.1042 with ISO 22621.382 and got the message on the bottom screenshot.
What is weird is that the same exact process worked fine on Sept 21st. 2022.
I already have a working backup copy of the system that was upgraded on Sept 21st. ����
What is changed in the last 2 days? What is it complaining about? There is no explanation showing on the learn more link.
Windows 11, version 22H2 known issues and notifications | Microsoft Learn
Here is my FBH report link: https://aka.ms/AAi6ab9
This is a Dell XPS 8940.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi fg,
It wouldn't be MS if they would clearly explain what went wrong, or why. I do find it unusual that the upgrade worked initially and not couple days later. I can only assume MS found another block issue.
I will try same upgrade path later this weekend.
Regards,
This is interesting:
You can now check if your PC is compatible with Windows 11 22H2 (windowslatest.com)
Hi fg,
It wouldn't be MS if they would clearly explain what went wrong, or why. I do find it unusual that the upgrade worked initially and not couple days later. I can only assume MS found another block issue.
I will try same upgrade path later this weekend.
Regards,
After all this testing, did you ever see a log or anything else that told you exactly why the system is being blocked? I have not seen that message on any of my systems, although I do have one which has not yet been offered the update and no message as to not being capable.
When you did the second upgrade, did you start with a clean drive or could something been left on the system from the previous install?
The online upgrade does download packages for both the .382 and .521 versions, so being offline may not be the best way to go. It appears the in-place upgrade does not download the .521 update package, but I get that from your and other's comments.
One change might be, that the problems with the .521 update, Microsoft may have taken some steps to wait until that situation has been worked out. If I haven't seen the upgrade offered to my second machine by next Tuesday, I will try the .iso upgrade path.
No logs or explanation for the reason they are blocking the upgrade. Whatever they get with their telemetry they sure don't give us any hint. 😝
Nothing left from previous install.
I just restore the same image backup that I used 2 days earlier for the same upgrade that worked without any issues going from 21H2 to 22H2. 🤣🤣
Hi fg,
Not sure if you read this article on Deskmodder. I had this happen once on my Surface Pro, same block screen but one could still install manually.
Of course, Windows 11 22H2 can also be quickly brought to the current 22621 with an ISO and in-place upgrade. But then problems can occur that can arise due to hardware or drivers. The emphasis here is on can.
If Microsoft has already noticed during the evaluation of the data that drivers or devices can lead to problems, then a "safeguard hold" is triggered. This means that Windows Update matches this list and if a driver or device is detected, then no upgrade is offered.
Even installed software, or the saved setup.exe is sufficient for one block. The products are often outdated software that prevents an upgrade to Windows 11 22H2:
Thanks Johnny,
I don't have any of those products in that list.
What is weird that the same Upgrade with the same ISO worked fine 2 days before on 4 machines, nothing is changed on my side in the last 2 days.
I was just testing the same procedure to verify some of the issues that many users have been reporting and now MS decided to block the upgrade.
Keep in mind that these machines have all been using 22H2 for months without any complaint from MS.
Still, I managed now to bypass this silly block and I have all 4 machines running 22621.521 without any issues the same as they were on Sept 21, 2022.
They should at least give an indication for the reason they are blocking the upgrade.
Keep in mind that all 4 my boxes were offered 22H2 through W.U. on Sept 20, 2022. All worked fine then.
On Sept 21 I just wanted to test the upgrade using the MCT ISO which is 22621.382 and that worked perfectly fine on that day the boxes came up with 22621.521 directly, KB5017321 was downloaded and installed during the upgrade process.
Now 2 days later they blocked me from doing the Upgrade from 21H2 to 22H2 with any ISO including a third-party ISO 22621.521.
If MS wants me to stop testing their faulty upgrade/update procedures, they should just say so instead of putting out that stupid message without any better explanation.
Anyway, I'm back to 22H2 on all 4 boxes now.
The upgrade/update process is still just a typical MS mess. Not ready for prime time or GA. 🤣🤣🤣🤣🤐🤐🤐🤐
Hi fg,
Not sure if you read this article on Deskmodder. I had this happen once on my Surface Pro, same block screen but one could still install manually.
Of course, Windows 11 22H2 can also be quickly brought to the current 22621 with an ISO and in-place upgrade. But then problems can occur that can arise due to hardware or drivers. The emphasis here is on can.
If Microsoft has already noticed during the evaluation of the data that drivers or devices can lead to problems, then a "safeguard hold" is triggered. This means that Windows Update matches this list and if a driver or device is detected, then no upgrade is offered.
Even installed software, or the saved setup.exe is sufficient for one block. The products are often outdated software that prevents an upgrade to Windows 11 22H2:
Epson Easy Photo Print 2
Kaspersky various products
Lenovo various software
WiDi Remote
Microsoft .NET Framework 4.5
Microsoft Visual Studio 2012
Acrobat Reader various software
AIDA64 Extreme Edition various software
AOL Instant Messenger Pro
AVG PC TuneUp 2014 and 2015
MicroWorld Technologies Inc. (BackupRecovery_d_ .exe)
Baidu Antivirus Various Software
CCleaner
COMODO various software
Double Anti-Spy
McAfee Miscellaneous Software
Corel DVD MovieFactory 7
Dr.Web Security various software
Kingsoft Security various software
The KMPlayer
Lenovo TrueSuite Fingerprint Software, Touch Fingerprint Manager various software
MysticThumbs
Norton various products
Outpost various software
PC Wizard 2013
Sandboxie
Microsoft LifeCam
AVAST various software
Microsoft Office 2010
Spybot – Search & Destroy
Start Menu 8
UxStyle
AVAST various software
AVG various software
Microsoft XNA Game Studio
AutoCAD miscellaneous software
TaxCut Deluxe 2005
DAEMON Tools Pro
DVDVideoSoftTB Toolbar
Fallout 3 Launcher
McAfee Miscellaneous Software
F-Secure various software
Glary Utilities various software
Samsung various software
HP miscellaneous software
Bitdefender various software
Intel PROSet/Wireless Control Panel Applet
Kingsoft various software
Paragon System Utilities
Agnitum Outpost Firewall 1.0
Trend Micro OfficeScan and miscellaneous software
Dell Support Center and Miscellaneous Software
Broadcom Bluetooth Software
Diskeeper 2009, 2010, 2011
Microsoft Security Essentials Setup
AhnLab various software
Symantec various software
Spy Sweeper
StartIsBack
Alcohol 52%
Diskeeper
Conexant CPT5680 PCI Soft Modem
Cisco Systems VPN Adapter
