TPM event id 14 while playing valorant

Anonymous
2022-08-05T06:14:05+00:00

<EventID>14</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords>

<EventRecordID>54247</EventRecordID> <Correlation /><Execution ProcessID="4" ThreadID="352" /><Channel>System</Channel><Computer>LAPTOP-N5L4SVTF</Computer><Security UserID="S-1-5-18" /></System>

  • <EventData> <Data Name="locationCode">0x220002c8</Data><Data Name="Data">59</Data></EventData> </Event>

This only happening when you try to open valorant any fix for this?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-08-09T07:02:03+00:00

    Hi

    Thanks for your reply.

    If you can't switch it on or off properly in the BIOS. It may involve hardware problems. You can try to contact your computer and motherboard suppliers for more support.

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  2. Anonymous
    2022-08-09T05:05:25+00:00

    it's already activated by default i've tried to go to bios to toggle it but i can't

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  3. Anonymous
    2022-08-09T03:54:22+00:00

    Hi

    Thanks for your reply.

    Trusted Platform Module and Secure Boot are two of the most important requirements for users to install and run Windows 11. To ensure their players’ security and keep cheaters at bay, Riot Games’ security software Vanguard has implemented the same requirements. That means in order for you to play Valorant on your computer, it will need to comply with TPM and Secure Boot, otherwise, there will be tpm error in the game.

    You can try the following steps first.

    1. Restart your computer and enter BIOS,While computers have different BIOS keys, the most common ones are F2, F10, or F12. You can look for the BIOS key for your laptop or motherboard mannual.
    2. Once you are in the BIOS, look for the Secure Boot option. While the BIOS varies from system to system, it will most likely be found in the “Boot Configuration” category.
    3. look for the “Secure Boot” option and toggle it on. Confirm any dialogs or checks that appear on your screen. Don’t restart your PC, as we are not done just yet.

    1. look for the setting to turn on the TPM module. You might find it labeled asIntel Trusted Platform Module Technology or just aTPM device. Simply toggle on the setting and confirm any dialog boxes that appear.

    Note: If you have an AMD CPU, you will likely find the option labeled under AMD fTPM configuration.

    Finally, restart your computer to see if the problem still exists.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

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  4. Anonymous
    2022-08-09T03:23:21+00:00

    but this was TPM error not the graphic driver error

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  5. Anonymous
    2022-08-09T01:26:59+00:00

    Hi

    Thanks for your reply.

    Your error is usually caused by the new driver of NVIDIA graphics card. You can try to roll back the NVIDIA driver to the stable version of WHQL to see if the problem still exists.

    Or try uninstalling it completely first, and then try installing an old version of the stable driver.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

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