Why is file explorer asking for a sign in?

Anonymous
2022-08-02T10:32:39+00:00

File explorer keeps asking for a sign in but then tells me I can't log in with a personal log in and requires a business or education log in....

Going round in circles...

Windows for home | Windows 11 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

59 answers

Sort by: Newest
  1. Anonymous
    2023-01-20T23:20:54+00:00

    I actually wasn't able to remove my extra account from this page. It only gave me the option to Manage, and required me to log in to the defunct account. I had to go to "Accounts > Access work or school" instead. Deleting it there also deleted it from "Email and accounts"!

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-01-20T22:23:13+00:00

    Forgot to add, restart afterwards.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-01-20T22:17:43+00:00

    Go to "Settings" and select "accounts" then select "email and accounts" you can see and remove the old accounts on your computer.

    hope this helps

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-01-20T14:54:39+00:00

    Hi Eric,

    I'm still getting messages from windows complaining about the account even after I deselected to show me Office.com files.

    Image

    This message is really bugging me and the account they are asking for is the same that File Explorer was complaining about. How to remove the account (work account from previous job) for good on my computer so that no other application in the windows 11 environment requests it?

    Try the "Accounts > Access work or school" settings page. If you're like me, you might find an old no-longer-used account that you can disconnect!

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more