Why is file explorer asking for a sign in?

Anonymous
2022-08-02T10:32:39+00:00

File explorer keeps asking for a sign in but then tells me I can't log in with a personal log in and requires a business or education log in....

Going round in circles...

Windows for home | Windows 11 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

59 answers

Sort by: Newest
  1. Anonymous
    2023-05-26T12:51:57+00:00

    Thanks, Eric. I searched for answers for this issue and found your response. Not only did it clear up the issue, but it cleared up my confusion. Now I know that it was trying to load files from office.com. So, the annoying "Please Sign In" button is gone AND I know why it was there in the first place. I appreciate you!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-04-20T02:54:55+00:00

    Hi Chuck,

    it is just a nightmare but I was able to disable the login without unselecting the Office.com files. Check out my reply on Feb 21, 2023 (sorry, don't know how to link it to that response).

    Kind regards

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-04-20T00:29:19+00:00

    this only hides the problem. It doesn't address the underlying issue. Why is it asking for work credentials on personal computers in the first place? Can someone please update with the solution to the root cause?

    Was this answer helpful?

    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  5. Anonymous
    2023-03-31T07:46:03+00:00

    It's a fix to remove the SIGN IN pop-up. But I don't understand why Microsoft doesn't understand that I used to work for a company that I longer do and in spite of removing all the account data of that business account the same thing is there.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments