Advanced Micro Devices, Inc. - Display - 31.0.12012.10

Hi Danny,

I'm Paul and I'm here to help you with your concern.

It is best that you get display driver updates from Lenovo or AMD support site.

If you still want to try to fix the Windows update issue. You can try the methods below.

1. Run Troubleshooter

Open Settings => System => Troubleshoot => Other troubleshooters => Windows Update => Run.

2. Use Command Prompt commands.

=> Open Command prompt as Administrator.

=> Type/copy the commands below , enter 1 by 1.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

=> Close the Command Prompt and restart your computer then try to update again.

3. Use System File Checker to check and fix corrupted system files which may be the cause of the issue. Please refer to the link.

https://support.microsoft.com/en-us/help/402652...

After that try to update again.

I hope this helps. Feel free to ask back any questions and keep me posted.

hyy

nama saya mikra nanda suhendra

not worked out

Just got this Lenovo-Yoga laptop and it installed every update but one titled "Advanced Micro Devices, Inc. - Display - 31.0.12012.10" when I try to install it is showing an error "Install error - 0x800f024b" How can I fix this error? I've seen similar problems reported on this site with a similar error but not for a Lenovo.

hello Danny, i have the same problem too, but now i know how to fix it

in my case, i do the install by manually, not by the windows update at setting, and here how to do it:

• i said manually, but it still need the file "Advanced Micro Devices, Inc. display 31.0.12012.10" that downloaded by windows update, so make sure its already downloaded, and when you find the install error just leave it
• search and open "device manager" on start
• choose display or display adapter on my case
• choose the amd one, double klik, and choose property
• choose update driver
• browse my computer for driver
• "browse..." to "C:\Windows\SoftwareDistribution\Download"

*note: the "C:\Windows\SoftwareDistribution\Download" is the folder than contain all your windows update installer, so the recent amd inc display 3.1balalalala will be found here.

• next, klik ok end just klik next, it will intalling and its work on my ideapad gaming 3

if you want to clean the "Install error - 0x800f024b" on the windows update, just pause the update for one week or other, then resume the update, it will be written you're up to date

thanks, sorry if it not working

its workrs thanks