Advanced Micro Devices, Inc. - Display - 31.0.12012.10

Anonymous
2022-09-10T19:31:57+00:00

Just got this Lenovo-Yoga laptop and it installed every update but one titled "Advanced Micro Devices, Inc. - Display - 31.0.12012.10" when I try to install it is showing an error "Install error - 0x800f024b" How can I fix this error? I've seen similar problems reported on this site with a similar error but not for a Lenovo.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-09-10T20:19:50+00:00

    Hi Danny,

    I'm Paul and I'm here to help you with your concern.

    It is best that you get display driver updates from Lenovo or AMD support site.

    If you still want to try to fix the Windows update issue. You can try the methods below.

    1. Run Troubleshooter

    Open Settings => System => Troubleshoot => Other troubleshooters => Windows Update => Run.

    1. Use Command Prompt commands.

    => Open Command prompt as Administrator.

    => Type/copy the commands below , enter 1 by 1.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    => Close the Command Prompt and restart your computer then try to update again.

    1. Use System File Checker to check and fix corrupted system files which may be the cause of the issue. Please refer to the link.

    https://support.microsoft.com/en-us/help/402652...

    After that try to update again.

    I hope this helps. Feel free to ask back any questions and keep me posted.

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