Wireless Display Adapter Custom Wallpapers

Anonymous
2022-08-16T23:35:10+00:00

We have recently upgraded our Microsoft Wireless Display Adapters to the latest available firmware 2.0.8442 to take advantage of the ability to upload custom wallpapers with our company branding. They are the Version 2 adapters with the Microsoft Four Square logo and we are using the latest available Windows 10 app version 4.227.139.0. The process to upload the custom wallpapers/backgrounds on each adapter took a little time to succeed and worked best after performing a reset of the adapter using the client software however while the custom wallpaper is displayed when the adapter is first powered on after a period of time (10+ minutes) it is replaced by the inbuilt landscape wallpapers.

How do we remove the inbuilt backgrounds and just display our own image or images?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-02-10T12:38:56+00:00

    I have the same issue. It doesn't make sense that we can upload a company wallpaper if Microsoft is changing them automatically to the standard wallpapers in the Screensaver mode. Rather we would like to upload 5 company wallpapers. rgds Frank

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  2. Anonymous
    2023-01-21T08:38:45+00:00

    Hi samtrifectatechnology,

    Welcome to Microsoft Community.

    May I know is the monitor connected by a client or not, when the wallpaper "is replaced by the inbuilt landscape wallpapers"? And are all the adapters have the same sympton? Since you mentioned you are in a company, if the computer are domain-joined, please try connecting the adapter with a computer which is not domain-joined, since sometimes GPO will causes unexpectedly issues. 

    BTW, would you mind telling how you custom wallpapers so that we can better understanding this issue? Thanks in advance!

    Best Regards,

    Manson - MSFT | Microsoft Community Support Specialist

    Any chance of some traction on this? The people in this thread are referring to the custom background feature on the wireless display adaptor v2 upwards. I find it hard to believe Microsoft are continuing to churn these out, and with 4k upgrades, but offer zero support and will not fix a major bug that makes this almost useless to many users

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  3. Anonymous
    2023-01-16T10:29:39+00:00

    Same problem here, this needs a fix asap.

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  4. Anonymous
    2023-01-05T10:34:05+00:00

    I have the same issue with my Wireless Display Adapter.

    Please escalate this case.

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  5. Anonymous
    2023-01-02T14:58:35+00:00

    I have same question and the same problem. This should be escalated.

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