win 11 22h2 update printer issue

Anonymous
2022-09-27T12:42:24+00:00

After updating older machines (2 yrs old) to the new version of windows 11(had previous version of windows 11 installed) or setting up new machines purchased earlier this month that have the new version of windows 11 installed I am no longer able to add printers from my print server. The error message I get is:

Operation cannot be completed (error 0x00000709). Double check the printer name and make sure that the printer is connected to the network. Has anyone else encountered this issue and is there a fix???

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-11-17T19:29:47+00:00

    In the end I found after reading every fix I did the following:

    Host PC with printer to share.

    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\PointAndPrint
    RestrictDriverInstallationToAdministrators = 0

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
    RpcAuthnLevelPrivacyEnabled = 0

    run gpedit.msc

    Computer > config > admin templates > printers

    Configure RPC listener settings enable RPC over named pipes and TCP

    printer browsing enabled

    on the shared printer settings uncheck "render print jobs on client computers"

    reboot!

    on PC client connecting to printer

    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\PointAndPrint
    RestrictDriverInstallationToAdministrators = 0

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
    RpcAuthnLevelPrivacyEnabled = 0

    run gpedit.msc

    Computer > config > admin templates > printers

    Configure RPC connection settings enable RPC over named pipes

    reboot!

    Now the printer sharing works!

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  2. Anonymous
    2022-11-12T05:40:01+00:00

    I had the same problem with 4 of my PC's. 3 were win11 and 1 win10. The easiest fix for me was uninstall the printer then reinstall. They all worked fine afterwords. I have a multiple Chromebooks and they never had this problem.

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  3. Anonymous
    2022-11-11T22:18:37+00:00

    OK guys... I feel for those that continue to have issues with connecting to a shared printer from a Windows 11 client. Shame on MS.

    For what its worth.... I installed Win 11 Pro on 2 more laptops today (Lenovo T460S and a Lenovo X1 Carbon. After setting up the network and joining the network group, setting up sharing etc... both computers failed with "Couldn't connect to shared printer" even though the printer could be "seen" by both.

    The only change I made was to apply the suggestion made earlier. See below.

    The supplied suggestion:

    Start => Search => Local Group Policy Editor => Computer Configuration => Administrative Templates => Printers => Configure RPC connection settings => Enabled => RPC over named pipes => Apply => Ok => Restart your PC

    After reboot both computers successfully installed the shared printer with no issues.

    Best of luck to others who continue to have issues.

    Cheers; Joe

    nb

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  4. Anonymous
    2022-11-11T07:25:53+00:00

    I tried the RPC over named pipes method. But it is not working.

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  5. Anonymous
    2022-11-11T01:46:32+00:00

    This is a new case, some steps I did regarding this printer sharing problem:

    1. setting regedit to add RpcAuthnLevelPrivacyEnabled
    2. setting in windows feature by ticking net framework 3.5 and smb 1.0
    3. setting in services (run as admin) to change Function Discovery Provider Host and Function Discovery Resource Publication for startup type to Automatic delayed
    4. and finally setting local group police editor (gpedit.msc) to enable
    • Configure RPC connection settings
    • Configure RPC listener settings
    • Printer Browse

    after that restart the computer

    if you've done all the things below, then we have to look for other sources of information

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