Hi
Welcome to Microsoft community.
From your description, this error report may be caused by several reasons. You can first try the following steps.
- Turn Off Hybrid Shutdown/Fast Startup
- Press Win+R to open the Run window and type the command powercfg.cpl
- Among the options on the left-hand side, select “Choose what the power button does.”
- Click on the option “Change settings that are currently unavailable.”
- Uncheck “Turn on fast startup.”
- Use the system repair command to scan the repair to see if there is any corruption. Right-click the Windows key, and then left-click the Windows Terminal (admin) option. Press the Enter key after each command: Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth sfc /scannow
- Reduce shutdown time
Press Win + R to open the Run window and type the command regedit. Press Enter to open the registry editor.
Navigate to the path:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control
Right-click WaitToKillServiceTimeout in the right pane and change the value to 5000.
Now navigate to:
HKEY_CURRENT_USER/Control Panel/Desktop
Again, right-click WaitToKillServiceTimeout in the right pane and change the value to 5000.
Reboot your PC and check.
Keep us posted if you encounter any challenges along the process.
Best regards
Derrick Qian | Microsoft Community Support Specialist