My laptop computer is stuck on Bitlocker recovery key. Cannot type letters only numbers. Beginning to think that buying this computer was a mistake. What do I do?
HP laptop suddenly asked for bitlocker recovery key after updating on windows 11.
Reported
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I just updated my laptop and suddenly got a message that I need to enter a recovery key. However, I have never set up a BitLocker recovery key and I think it was enabled through the update which has now locked all of my data. I have a lot of coding that I have saved onto my local drive on the laptop and didn't know this could happen one day. What should I do? Is there any compensation I could get from this? I bought it from BestBuy a year ago.
Windows for home | Windows 11 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
43 answers
Sort by: Oldest
-
Anonymous
2023-03-04T21:13:08+00:00 -
Anonymous
2023-04-19T12:20:55+00:00 Having the same issue did you manage to resolve this?
-
Anonymous
2023-04-24T19:19:22+00:00 Please help understand how to do this? What is bios?
-
Anonymous
2023-04-24T22:47:56+00:00 Hi
bios - basic input/output system.
-
Anonymous
2023-11-28T01:05:41+00:00 I have a Windows 11 Home Edition HP Laptop. Bitlocker isn't even available as an option to manage, yet Bitlocker has been enabled twice. The first time, I tried to follow the 2 step procedure listed previously to no avail and had to wipe. I'm afraid I'll have to wipe again to fix. Is there a permanent fix to this issue coming?