HP laptop suddenly asked for bitlocker recovery key after updating on windows 11.

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Anonymous
2022-08-31T21:45:58+00:00

I just updated my laptop and suddenly got a message that I need to enter a recovery key. However, I have never set up a BitLocker recovery key and I think it was enabled through the update which has now locked all of my data. I have a lot of coding that I have saved onto my local drive on the laptop and didn't know this could happen one day. What should I do? Is there any compensation I could get from this? I bought it from BestBuy a year ago.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-09-18T16:11:37+00:00

    Dan, you saved me with your helpful guide. I can't thank you enough. I am away from home for an extended period of time and wouldn't be able to work without this laptop. I was going to have to buy another laptop today so I didn't lose a day of work.

    MICROSOFT GET YOUR S*** TOGETHER MAN THIS PROBLEM IS POSTED ABOUT ALL OVER THE INTERNET. WHAT YEAR IS THIS 1990??? THIS BS YOU PUT US THROUGH WITH EVERY OPERATING SYSTEM I HAD PTSD FLASHBACKS TO USING WINDOWS 98 AND THE BLUE SCREEN OF DEATH!

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  2. Craig Long 18,640 Reputation points
    2022-09-07T08:43:33+00:00

    Files on your computer's hard drive can be accessed without logging into your account. A thief could take out the hard drive and read your files.

    If your files are encrypted with Bitlocker then they cannot be read unless the proper credentials are entered to decrypt the drive.

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  3. Craig Long 18,640 Reputation points
    2022-09-07T08:39:30+00:00
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  4. Anonymous
    2022-09-07T06:22:08+00:00

    Hi Before I turned bitlocker off

    I retrieve bitlocker key was 2 option print and save but I can only save for external device. After that I switch of bitlocker. When I switched off bitlocker I was not asked for any key.

    If I access encrypted device without bitlocker key, and access computer only with windows credentials what is purpose of bitlocker encryption?

    I didn't turn bitlocker on after turning off.

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  5. Craig Long 18,640 Reputation points
    2022-09-07T00:20:46+00:00

    Hi I have same problem with bitlocker key request  after update.

    After days of playing with with different settings  i manage to login without that key and without loosing data.

    My solution  for envy x360 :

    stage 1 In bios : boot options,  change secure boot to disable . save and exit bios

    stage 2 In bios : boot options,  change secure boot to enabled , clear all secure boot keys, load hp factory default  keys . save and exit .

    Start windows and wait bitlocker key request should not show any more. 

    log in  with your credential  disable bitlocker or save key on pen drive (not on hdd/sdd ). REPLY

    Great. Turn off Bitlocker. Now when you turn Bitlocker back on you will be given the recovery key.

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