Windows 10 import picture's and videos not detecting correct android pictures!!

The tool doesn't clear old temp files, and that's causing a name collision.

Workaround:

Each time you see the "error occurred... try again" dialog, open a Command Prompt window and type:

• del "%temp%\acq*.tmp.*" /a

Keep the CMD window on standby and rerun the command every time you see the error dialog. This will *significantly* reduce the number of times the error appears.

An even more effective method is to run a script that deletes older tmp.* files in that folder at every 5 sec interval.

How do I make the script that deletes older tmp.* files ? I have disabled windows controlled folder access. When I am getting the error dialog and I run "del "%temp%\acq*.tmp.*" /a" command, I am still getting various types of errors such as this:

I am using a samsung galaxy s8

I am also getting this error when using the photos app. This error has been displayed when using a samsung genuine OEM cable that I bought from the samsung experience store and also I've tried plugging in the USB cable in 6 different USB slots. The Computer I am using is a dell optiplex 9020 small form factor. Still failure.

Try this VBScript:

• Copy the following to Notepad, and save the file as "deltemp.vbs"
• Start the Import wizard.
• Then double-click deltemp.vbs to run it.

The script will clean up the acq*tmp.??? files every 5 seconds. This will reduce file name collisions as much as possible.

The script will quit automatically once the Import Wizard is closed.

'Code starts here
Dim FSO: Set FSO = WScript.CreateObject("Scripting.FileSystemObject")
TmpFldr = FSO.GetSpecialFolder(2)

WaitForProcess ".", "rundll32.exe"
WScript.Echo "The Import wizard is not running. The script will now quit."

Sub WaitForProcess(strComputer, strProcess)
   Dim wmiQuery : wmiQuery = "Select * From Win32_Process Where Name='" _
   & strProcess & "'" & " AND CommandLine LIKE '" _
   & "%photoAndVideoAcquire%" & "'"
   
   Dim objWMIService : Set objWMIService = GetObject("winmgmts:\\" & strComputer _
   & "\root\cimv2")
   Dim colItems : Set colItems = objWMIService.ExecQuery(wmiQuery)
   Dim intProcCount : intProcCount = colItems.Count
   
   Do While intProcCount > 0
      Set colItems = objWMIService.ExecQuery(wmiQuery)
      intProcCount = colItems.Count
      WScript.Sleep 5000
      Call DelAcqTemp
   Loop
End Sub

Sub DelAcqTemp
   NumSeconds = 5 'anything older than this many seconds will be removed.
   Dim objFolder
   Dim objFile
   Dim objSubfolder
   Set objFolder = fso.GetFolder(TmpFldr)
   
   'DELETE Acq* files in TempFolder Path older than x seconds
   For Each objFile In objFolder.files
      If LCase(FSO.GetExtensionName(objFile)) <> "tmp" And _
      Left(LCase(FSO.GetBaseName(objFile)),3) = "acq" Then
      On Error Resume Next
      If DateDiff("s", objFile.DateCreated,Now) > NumSeconds Then
         objFile.Delete True
      End If
      On Error GoTo 0
      End If
   Next   
End Sub
'Code ends here

Try this VBScript:

• Copy the following to Notepad, and save the file as "deltemp.vbs"
• Start the Import wizard.
• Then double-click deltemp.vbs to run it.

The script will clean up the acq*tmp.??? files every 5 seconds. This will reduce file name collisions as much as possible.

The script will quit automatically once the Import Wizard is closed.

'Code starts here
Dim FSO: Set FSO = WScript.CreateObject("Scripting.FileSystemObject")
TmpFldr = FSO.GetSpecialFolder(2)

WaitForProcess ".", "rundll32.exe"
WScript.Echo "The Import wizard is not running. The script will now quit."

Sub WaitForProcess(strComputer, strProcess)
   Dim wmiQuery : wmiQuery = "Select * From Win32_Process Where Name='" _
   & strProcess & "'" & " AND CommandLine LIKE '" _
   & "%photoAndVideoAcquire%" & "'"
   
   Dim objWMIService : Set objWMIService = GetObject("winmgmts:\\" & strComputer _
   & "\root\cimv2")
   Dim colItems : Set colItems = objWMIService.ExecQuery(wmiQuery)
   Dim intProcCount : intProcCount = colItems.Count
   
   Do While intProcCount > 0
      Set colItems = objWMIService.ExecQuery(wmiQuery)
      intProcCount = colItems.Count
      WScript.Sleep 5000
      Call DelAcqTemp
   Loop
End Sub


Sub DelAcqTemp
   NumSeconds = 5 'anything older than this many seconds will be removed.
   Dim objFolder
   Dim objFile
   Dim objSubfolder
   Set objFolder = fso.GetFolder(TmpFldr)
   
   'DELETE Acq* files in TempFolder Path older than x seconds
   For Each objFile In objFolder.files
      If LCase(FSO.GetExtensionName(objFile)) <> "tmp" And _
      Left(LCase(FSO.GetBaseName(objFile)),3) = "acq" Then
      On Error Resume Next
      If DateDiff("s", objFile.DateCreated,Now) > NumSeconds Then
         objFile.Delete True
      End If
      On Error GoTo 0
      End If
   Next   
End Sub
'Code ends here

Will this work with photos app as well ? I am still getting the same messages "the media pool is empty"

Also, after some minutes this is what I see inside my s8:

No. This script works only with the classic import wizard. Also, ensure that you leave a copy of your files in the phone (as said in one of my earlier replies.)