Windows 10 import picture's and videos not detecting correct android pictures!!

Anonymous
2022-08-31T18:40:03+00:00

Hello, when I use windows 10 explorer's import pictures and videos on my galaxy s8, the import wizard shows up but they all have the wrong photo which is different from whats showing within android. For some reason, the import pictures and video wizard doesn't detect more than 4k files even thought I have alot more than 4k files. Also, even though the folder to where the pictures/videos are being imported to is empty, windows still shows this error:

how do i fix/reset windows 10 explorer's import pictures and videos ? Thank you

Windows for home | Windows 10 | Connect Phone and PC

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  1. Ramesh 181.8K Reputation points Volunteer Moderator
    2023-01-15T03:32:45+00:00

    Ok, the best way to verify that is to run a DIR command when the import process gets stuck. The command-line is:

    • dir %temp%\acq*.* /a

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  2. Anonymous
    2023-01-15T03:24:53+00:00

    No. Don't run the 2nd command. That causes a different issue.

    Image

    And I cannot determine the file type of the above file from the dialog box. It's not jpg, and that's why you received the file not found error. Which file type is that?

    That file is jpg I verified it within my galaxy s8 because i know the filename is too long so youll just have to believe my word of mouth.

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  3. Ramesh 181.8K Reputation points Volunteer Moderator
    2023-01-15T01:35:19+00:00

    Try this modified script. It doesn't use the timer, unlike the previous script. That means you need to run it manually everytime you see the "Try again" dialog. And then click "Try again" in the Import pictures dialog.

    'Code starts here
    Dim FSO: Set FSO = WScript.CreateObject("Scripting.FileSystemObject")
    TmpFldr = FSO.GetSpecialFolder(2)
    
    Call DelAcqTemp
    
    Sub DelAcqTemp
       NumSeconds = 5
       Dim objFolder
       Dim objFile
       Dim objSubfolder
       Set objFolder = fso.GetFolder(TmpFldr)
       
       'DELETE Acq* files in TempFolder Path
       For Each objFile In objFolder.files
          If LCase(FSO.GetExtensionName(objFile)) <> "tmp" And _
          Left(LCase(FSO.GetBaseName(objFile)),3) = "acq" Then
          On Error Resume Next
          objFile.Delete True
          On Error GoTo 0
          End If
       Next   
    End Sub
    'Code ends here
    

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  4. Ramesh 181.8K Reputation points Volunteer Moderator
    2023-01-15T01:31:08+00:00

    No. Don't run the 2nd command. That causes a different issue.

    And I cannot determine the file type of the above file from the dialog box. It's not jpg, and that's why you received the file not found error. Which file type is that?

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  5. Anonymous
    2023-01-14T22:13:22+00:00

    //does it have to depend on the filetype? does it make a difference if it was used for all files?//

    Yes, it depends on the file type. Try the command and let me know how it goes.

    You may try copying the entire DCIM folder to a USB flash drive and use the import wizard to transfer files to PC.

    This time on my galaxy s8 I have selected "This Phone -->Tranferring images" instead of "Transferring files". Alright so the error occurred once again.

    Since the error occured during transfer of a picture I am going to use del "%temp%\acq*.jpg" /a and show you what is shown in my temporary folder.

    As you can see from the above screenshot, all the .tmp files dont have .jpg associated with them. This is reflective of what command prompt shows as well.

    So, the only command that I can use is del "%temp%\acq*.tmp.*" /a

    As you can see the acq temp files have been deleted and is also reflected in the command prompt below.

    I will proceed following your instructions in your last 2 posts -- "And then click "Try again" in the error message window"

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