Windows 10 import picture's and videos not detecting correct android pictures!!

Anonymous
2022-08-31T18:40:03+00:00

Hello, when I use windows 10 explorer's import pictures and videos on my galaxy s8, the import wizard shows up but they all have the wrong photo which is different from whats showing within android. For some reason, the import pictures and video wizard doesn't detect more than 4k files even thought I have alot more than 4k files. Also, even though the folder to where the pictures/videos are being imported to is empty, windows still shows this error:

how do i fix/reset windows 10 explorer's import pictures and videos ? Thank you

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

58 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-03-01T23:24:49+00:00

    I can no longer repro the issue, regardless of the destination folder I choose in the Import wizard. It cleans the (acq*.tmp) temp files duly this time. 3000+ items copied in a single go. that's strange!

    Image

    Either because I ran Chkdsk on the system drive, or I'm running v22H2 (when the original question was posted, it was v21H2).

    That is strange to me because my S8 has alot more files and only around 1800 pictures and videos are detected. I dont know why. My windows version is also 22H2 with all updates. What kind of PC system are you using ? How did you use Chkdsk ? Also, did you use the command line to clear the temporary files or the script that you told me to use? After all this time, I am still getting all the thumbnails being switched with another picture and also problem with sizes. What steps did you take to resolve this on your end? What phone are you using?

    Was this answer helpful?

    0 comments
  2. Ramesh 181.8K Reputation points Volunteer Moderator
    2023-01-31T14:08:57+00:00

    I can no longer repro the issue, regardless of the destination folder I choose in the Import wizard. It cleans the (acq*.tmp) temp files duly this time. 3000+ items copied in a single go. that's strange!

    Either because I ran Chkdsk on the system drive, or I'm running v22H2 (when the original question was posted, it was v21H2).

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-01-30T05:20:15+00:00

    Let me do some testing this week and update the status.

    You said you were doing some testing

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-01-16T21:21:42+00:00

    Let me do some testing this week and update the status.

    Ok, please keep me updated on this matter

    Was this answer helpful?

    0 comments
  5. Ramesh 181.8K Reputation points Volunteer Moderator
    2023-01-16T15:21:12+00:00

    Let me do some testing this week and update the status.

    Was this answer helpful?

    0 comments