Windows 10 import picture's and videos not detecting correct android pictures!!

Anonymous
2022-08-31T18:40:03+00:00

Hello, when I use windows 10 explorer's import pictures and videos on my galaxy s8, the import wizard shows up but they all have the wrong photo which is different from whats showing within android. For some reason, the import pictures and video wizard doesn't detect more than 4k files even thought I have alot more than 4k files. Also, even though the folder to where the pictures/videos are being imported to is empty, windows still shows this error:

how do i fix/reset windows 10 explorer's import pictures and videos ? Thank you

Windows for home | Windows 10 | Connect Phone and PC

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  1. Ramesh 181.8K Reputation points Volunteer Moderator
    2022-09-13T10:15:23+00:00

    Hi ghostanime2001,

    Just trying to make a thing clear here. You need to run the command only when the import wizard is running and throws an error.

    After running the command, click on "Retry" in the error dialog.

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  2. Anonymous
    2022-09-12T17:34:34+00:00

    I do test every solution before I post them here. For now, you may make use of that command-line. If you need a script, I'll see if I can create one tmw.

    I received an error while inputting the command line code:

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  3. Ramesh 181.8K Reputation points Volunteer Moderator
    2022-09-12T16:40:55+00:00

    I do test every solution before I post them here. For now, you may make use of that command-line. If you need a script, I'll see if I can create one tmw.

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  4. Anonymous
    2022-09-12T16:34:08+00:00

    The tool doesn't clear old temp files, and that's causing a name collision.

    Workaround:

    Each time you see the "error occurred... try again" dialog, open a Command Prompt window and type:

    • del "%temp%\acq*.tmp.*" /a

    Keep the CMD window on standby and rerun the command every time you see the error dialog. This will *significantly* reduce the number of times the error appears.

    An even more effective method is to run a script that deletes older tmp.* files in that folder at every 5 sec interval.

    How can I make the script ? Have you tested this to see if this works ?

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  5. Ramesh 181.8K Reputation points Volunteer Moderator
    2022-09-12T05:32:40+00:00

    The tool doesn't clear old temp files, and that's causing a name collision.

    Workaround:

    Each time you see the "error occurred... try again" dialog, open a Command Prompt window and type:

    • del "%temp%\acq*.tmp.*" /a

    Keep the CMD window on standby and rerun the command every time you see the error dialog. This will *significantly* reduce the number of times the error appears.

    An even more effective method is to run a script that deletes older tmp.* files in that folder at every 5 sec interval.

    Was this answer helpful?

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