Autopilot.dll WIL error

Anonymous
2022-08-24T15:35:23+00:00

So this issue has been going on for almost a month now,event viewer is showing tons of these errors,i have 3 windows 10 installations and in each the error is there.Even tried to do a clean install on my main pc today to see if it would go away but to no effect.

This is the error:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 178

Message: NULL

I searched a bit trough the comunity and found out that there are tons of people having the exact same problem.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-19T03:01:34+00:00

    This is happening to me too, I discovered it when I was investigating why my PC had been freezing more and more lately. Event viewer says I've had 1522 errors in the past 7 days and 1334 of them have been "Autopilot.dll WIL error was reported.". I disabled Microsoft Account Sign-In Assistant Service and the errors stopped, but that's not a solution for me because I need to be able to sign in to do my job. Amazing that we're coming up on the 1 year anniversary of this thread.

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  2. Anonymous
    2023-07-19T03:39:29+00:00

    But hey with 4 days’ notice they recently informed their Office 365 annual subscriptions are increasing. 

    Starting to think Linux might be the way to go…….

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  3. lmacri 2,505 Reputation points
    2023-07-19T12:02:10+00:00

    This is happening to me too, I discovered it when I was investigating why my PC had been freezing more and more lately. Event viewer says I've had 1522 errors in the past 7 days and 1334 of them have been "Autopilot.dll WIL error was reported...

    Hi Arkayne-:

    Just an aside, but that means you've had 188 errors in the past week that are unrelated to your Autopilot.dll WIL errors. If you haven't already done so you might want to run System File Checker (sfc /scannow) and DISM commands like Dism /Online /Cleanup-Image /CheckHealth from an elevated command prompt as instructed in the ghacks.net article Use DISM to Fix Issues SFC Can't to see if those scans can find any issues with your Windows system files, just in case your system freezes have nothing to do with your Autopilot.dll WIL errors.

    I was able to stop the Autopilot.dll WIL errors on my Win 10 machine by clearing my Trusted Plaltform Module (TPM) - see my 03-Mar-2023 post on page 2 of in SageGhost's thread AutoPilot.dll WIL error was reported Event 1010 - Causes Crashing/Issues Any fix? for further details (and please read the warnings in that post about clearing your TPM if BitLocker disk encryption is enabled). If I recall correctly my Autopilot.dll WIL errors were not logged in my Windows Reliability Monitor, so if you have a Win 10 or Win 11 OS you might want to check your Reliability Monitor to see if it is logging other errors that could be related to your system freezes.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v115.0.2 * Microsoft Defender v4.18.23050.5-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2306 / Build 16529.20182 C2R

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  4. Anonymous
    2023-07-19T15:43:45+00:00

    Yeah I've run those scans and much more. In fact I've been keeping a list of all the fixes I've attempted and it's a page long now. I haven't cleared the TPM because it's a little risky and if I really have to I'll just turn off the Microsoft Account Sign-In Assistant Service.

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  5. lmacri 2,505 Reputation points
    2023-07-19T17:49:24+00:00

    Yeah I've run those scans and much more. In fact I've been keeping a list of all the fixes I've attempted and it's a page long now. I haven't cleared the TPM because it's a little risky and if I really have to I'll just turn off the Microsoft Account Sign-In Assistant Service.

    Hi Arkayne-:

    Just to clarify, I wasn't suggesting that scans like sfc /scannow and/or Dism /Online /Cleanup-Image /ScanHealth would fix your Autopilot.dll WIL errors. I was just hoping that a repair of your Windows system files might do something to fix (or at least reduce) your system freezes, since you said you are seeing almost 200 errors logged in your Event Viewer each week that that are not related to Autopilot.dll WIL.

    I used to see hundreds of these Autopilot.dll WIL errors each week on my Win 10 Pro v22H2 laptop (which I leave in sleep mode most of the day) until I cleared my TPM. **** These errors were extremely annoying but they never caused any obvious problems on my system like a system freeze. However, there might be something about my system configuration that minimized the impact of these Autopilot.dll WIL errors.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v115.0.2 * Microsoft Defender v4.18.23050.5-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2306 / Build 16529.20182 C2R

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