Autopilot.dll WIL error

Anonymous
2022-08-24T15:35:23+00:00

So this issue has been going on for almost a month now,event viewer is showing tons of these errors,i have 3 windows 10 installations and in each the error is there.Even tried to do a clean install on my main pc today to see if it would go away but to no effect.

This is the error:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 178

Message: NULL

I searched a bit trough the comunity and found out that there are tons of people having the exact same problem.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-18T17:23:13+00:00

    I have an act! CRM system that is not reporting errors but crashing, freezing and behaving not as it should and the only thing that is reporting errors is autopilot.dll

    Restoring to an earlier date following a clean restore has not worked as Up-date for Windows 11 Version 22H2 for x64-based Systems (KB5022845) is installed.

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  2. lmacri 2,505 Reputation points
    2023-02-18T13:18:07+00:00

    Alot of talk herein about "cache clearing". In investigation I found a cleanup tool called Restro. Sounds great and reported a load of error including regedits on my Windows 11 OS (Dell Inspiron). It comes at a cost and all literature is in German. Thoughts or experience?

    Hi Robert MJ Millar:

    I personally believe that paying for third-party disk cleaning tools is unnecessary - your Windows 11 OS has a built-in disk cleaner (see the MS support article Disk Cleanup in Windows) and you can manually clear your browsing history or configure your browser to automatically clear your browser cache on exit. I would also strongly advise against allowing a third-party tool like Restoro to clean your registry if it uses a one-click button that cleans all the so-called registry "errors" it finds that are usually harmless remnants of uninstalled programs. Please read the Microsoft KB article Microsoft Support Policy for the Use of Registry Cleaning Utilities that states that "Microsoft does not support the use of registry cleaners" and goes on to say that "A damaged Windows registry can exhibit a range of symptoms including excessive CPU utilization, longer startup and shutdown times, poor application functionality or random crashes or hangs". If I were you I would contact the makers of Restoro and try to get your money back.

    In regards to the ModernDeployment-Diagnostics-Provider / Autopilot.dll WIL errors being discussed in this thread, some users have reported that clearing the TPM cache fixed these errors, but disk cleaning tools are (hopefully) not designed to clear the TPM cache. Clearing the TPM cache can be done from the TPM console as shown below [open a Run dialog box (Windows key + R) and enter tpm.msc to open the console] . However, this also comes with risks, especially if you have Bitlocker Disk Encryption enabled and don't have your 48-digit Bitlocker recovery key on hand before starting and/or can't recall the password for your Windows login account. See my 09-Feb-2023 post on page 1 of GhostSage's AutoPilot.dll WIL Error Was Reported Event 1010 - Causes Crashing/Issues Any Fix? for further information.

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    I'm currently seeing almost 100 of these ModernDeployment-Diagnostics-Provider / Autopilot.dll WIL errors logged in my Event Viewer every day, and while they're incredibly annoying they don't seem to be causing any harm or degrading the system performance of my Dell Inspiron 5584. I haven' tried clearing my TPM cache yet, and for now I'm just waiting to see if someone finds a safer workaround or if Microsoft finally acknowledges that they are aware of the problem and are working on bug fix.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * Macrium Reflect Free v8.0.7279 * Microsoft Office Home and Business 2019 (Version 2301 / Build 16026.20146) Click-to-Run

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  3. Anonymous
    2023-02-18T11:01:23+00:00

    Alot of talk herein about "cache clearing". In investigation I found a cleanup tool called Restro. Sounds great and reported a load of error including regedits on my Windows 11 OS (Dell Inspiron). It comes at a cost and all literature is in German. Thoughts or experience?

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  4. lmacri 2,505 Reputation points
    2023-02-17T13:44:44+00:00

    what do i do if i deleted the cash from windows update??

    Hi Bethany Davis1:

    Do you mean that you cleared your Windows Update cache using one of the methods described in the Oct 2022 MakeUseOf article How to Delete Old Windows Update Files? Clearing your Windows Update cache should not create any problems if done correctly, but you will likely notice that your past Windows Update history (e.g., at Settings | Update and Security | Windows Update | View Update History on a Win 10 OS) will be purged.

    What is your Windows operating system, and why did you clear your Windows Update cache? Did someone suggest that this would fix the ModernDeployment-Diagnostics-Provider / Autopilot.dll WIL errors being discussed in this thread?

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * Macrium Reflect Free v8.0.7279 * Microsoft Office Home and Business 2019 (Version 2301 / Build 16026.20146) Click-to-Run

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  5. Anonymous
    2023-02-16T21:04:32+00:00

    what do i do if i deleted the cash from windows update??

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