Autopilot.dll WIL error

I HAVE THIS ERROR TOO

Looks like the fix is to reset the TPM!! Woo-hoo!! I wasn't using bitlocker, but understand that more complexities are involved.

I reset it via typing "tpm.msc" in the search area to the right of the start menu symbol.

You are then forced to re-enter your Microslop password again and afterwards re-entering your PIN...

Hi Pekaaa1:

I finally tried clearing my TPM as instructed in the MS support article Troubleshoot the TPM (i.e., Windows Defender Security Center | Device Security | Security Processor Details | Security Processor Troubleshooting | Clear TPM) and this appears to have stopped my ModernDeployment-Diagnostics-Provider / Autopilot.dll WIL errors. See my 03-Mar-2023 post on page 2 of in SageGhost's thread AutoPilot.dll WIL error was reported Event 1010 - Causes Crashing/Issues Any fix? for further details. I'll monitor my Event Viewer for a few more days and will post back if the errors start up again.

I do not have BitLocker disk encryption enabled on my Win 10 Pro v22H2 laptop so I did not need my 48-digit BitLocker encryption key to re-boot my machine, but like MisterFlamp, I did have to reset my Windows Hello PIN to sign into my device. That didn't go as smoothly as I expected, but that was partly my fault because I use two-factor authorization (2FA) to protect my Microsoft Account from unauthorized changes and have 2FA set up so that the 6-digit verification code is sent to a secondary e-mail address instead of my phone number (it's hard to read your emails when you're stuck on your Windows login screen :-)). I was eventually able to retrieve my verification code and reset my Windows Hello PIN (see my comments in SageGhost's thread) and all is well now.

Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.2604 * Firefox v110.0.1 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.23.241-1.0.1927 * Macrium Reflect Free v8.0.7279 * Microsoft Office Home and Business 2019 (Version 2301 / Build 16026.20200) Click-to-Run

As explained previously we can't find anything wrong with the third-party software or the services assoc. with it. We've checked Windows Defender for blockages. We've uninstalled, reinstalled, and had my 3rd. party tech support run the ruler and nothing. The only error message we can find in the Event Log is assoc'd. with Autopilot.dll. Grabbing at straws I know but ...............

I have an act! CRM system that is not reporting errors but crashing, freezing and behaving not as it should and the only thing that is reporting errors is autopilot.dll

Restoring to an earlier date following a clean restore has not worked as Up-date for Windows 11 Version 22H2 for x64-based Systems (KB5022845) is installed.

Hi rmjm125:

Are you posting in this thread under different usernames like Robert MJ Millar, rmjm125 and RMJM, who posted <here](https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/autopilotdll-wil-error/9432c664-8a28-4aa9-8655-4a8db6508c17?page=5&messageId=2fdc45d2-4c3c-47eb-bcf4-d351fa12bf36 "https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/autopilotdll-wil-error/9432c664-8a28-4aa9-8655-4a8db6508c17?page=5&messageId=2fdc45d2-4c3c-47eb-bcf4-d351fa12bf36")> on page 5 of this thread that a third party had installed a CRM system on their computer that has repeatedly crashed for a number of months? You didn't tell us your Dell Inspiron model of your Win 11 v22H2 machine, but I assume CRM system means that you've installed Customer Relationship Management software on your computer. Your rmjm125 user profile at [https://answers.microsoft.com/en-us/profile/14eb4c60-c3db-4a42-a2dd-19fdf0ead9a5 says you are running a small business and are using Swiftpage's Act! CRM software, which most people posting in this Microsoft Answers home consumer forum have likely never heard of before.

I would suggest you submit a support ticket with Swiftpage at https://www.act.com/resources/contact/ or request assistance from the person or company that installed this CRM just in case your system instability has nothing to do with the ModernDeployment-Diagnostics-Provider / Autopilot.dll WIL errors being discussed in this thread.

I would also strongly advise against running a "one-size-fits-all" third-party disk and registry cleaner utility like Restoro if you have sophisticated business software like Act! CRM installed on your computer.

Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * Macrium Reflect Free v8.0.7279 * Microsoft Office Home and Business 2019 (Version 2301 / Build 16026.20146) Click-to-Run

I think I'll take your advice and wait for MS to recognize the bug and fix it.