Autopilot.dll WIL error

Anonymous
2022-08-24T15:35:23+00:00

So this issue has been going on for almost a month now,event viewer is showing tons of these errors,i have 3 windows 10 installations and in each the error is there.Even tried to do a clean install on my main pc today to see if it would go away but to no effect.

This is the error:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 178

Message: NULL

I searched a bit trough the comunity and found out that there are tons of people having the exact same problem.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

142 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-06-13T21:24:53+00:00

    This is really interesting. I have Office 365 so am a little reluctant to try this. I am getting the same autopilot report all the time and I think it has something to do with a conflict between apps. But I don't see any effects of the errors, all of which come from the ModemDeployment-Diagnostics-Provider and listing <my computer name>.fios-router.home as the "computer" Th event ID was 1010

    I don't know one way or another whether or not Office 365 has any thing t do with this.

    When I first started looking at the Autopilot errors, I suspicioned part of the issue had to do with something that my office had used when I logged on from my personal computer to the office server to upload some documents that they had requested. I did not ever set up "Teams", yet there it was. I could delete the "autologin" and get rid of the error, but then I had to constantly enter my credentials.

    There was something in my security settings that said that I wasn't authorized to do and that I needed to contact my IT administrator. I am the only Administrator on my laptop.

    I'm 90% convinced these errors are part of some collaborative software that acts like a traffic cp for projects

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-05-24T06:01:32+00:00

    Common MS lets get this fixed please!!

    I have dug deep on all fix solutions and tried near all, except for full re-instal because many have tried and problem once Windows fully

    upgraded is back or have reset my TPM module because I think too many risks of making an error on that one.

    Autopilot.dll WIL error was reported.

    HRESULT: 0x80070491

    File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 128

    Message: NULL

    Is making my PC crash often and this is gettting ridiculous......

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-05-15T07:27:00+00:00

    Sure and obviously i am not using those services, i should have mentioned, and this is why this solution did work in my case.

    Thank you for adding this warning.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-05-14T07:20:51+00:00

    FIXED

    It wasn't working, as “Microsoft Account Sign-in Assistant service” did not exist,

    Then i upgraded from Windows 10 to Windows 11, keeping my files.

    And voila there it was “Microsoft Account Sign-in Assistant service”, where i changed the properties and there was the happy ending.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-05-07T17:08:34+00:00

    Thank you for your interest and gently reminder of this option.

    As a result i did do it, but nothing changed.

    Today i did upgrade to Windows 11, but still the same autopilot.dll error is there.

    I might need to erase the disk and re-install, if things get worse.

    Was this answer helpful?

    0 comments