Autopilot.dll WIL error

Anonymous
2022-08-24T15:35:23+00:00

So this issue has been going on for almost a month now,event viewer is showing tons of these errors,i have 3 windows 10 installations and in each the error is there.Even tried to do a clean install on my main pc today to see if it would go away but to no effect.

This is the error:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 178

Message: NULL

I searched a bit trough the comunity and found out that there are tons of people having the exact same problem.

Windows for home | Windows 10 | Performance and system failures

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  2. lmacri 2,505 Reputation points
    2023-04-16T12:05:12+00:00

    Has everyone still seeing these Autopilot.dll WIL errors tried clearing their Trusted Platform Module (TPM) as instructed in the MS support article Troubleshoot the TPM (i.e., Windows Security dashboard | Device Security | Security Processor Details | Security Processor Troubleshooting | Clear TPM)? Clearing the TPM stopped these errors for many - but not all - users posting in this thread. NOTE: Please read the warnings in that article [e.g., "Always use functionality in the operating system (such as TPM.msc) to the clear the TPM. Don't clear the TPM directly from UEFI", etc.] before proceeding.

    Further details about how I did this on my own Win 10 Pro v22H2 computer are posted in my 03-Mar-2023 reply in GhostSage's AutoPilot.dll WIL Error Was Reported Event 1010 - Causes Crashing/Issues Any Fix?. As I noted in that reply, I do not have BitLocker disk encryption enabled on my Win 10 Pro v22H2 laptop (see first image below) so I did not need a 48-digit BitLocker recovery key to re-boot my machine. However, I did have to reset my Windows Hello PIN after my TPM was cleared, which caused a minor glitch I could have easily avoided. Also note that Event Viewer showed my Autopilot.dll WIL errors errors were in Line 191 of dllmain.cpp, not Line 185 or some other line, but I don't think that is relevant.

    If you have a Professional edition of Windows go to Control Panel | System and Security | BitLocker Disk Encryption to check if disk encryption is enabled on your system before proceeding. It's important that you either turn off Bitlocker disk encryption to decrypt your hard drive, or at the very least suspend BitLocker and have a printout of your 48-digit BitLocker recovery key on hand, before clearing your TPM. From my Win 10 Pro v22H2 machine, which shows BitLocker is turned off ...

    ... and my TPM management console [open a Run dialog box (Windows key + R) and enter tpm.msc], which shows an alternate method for clearing your TPM.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2846 * Firefox v112.0.0 * Microsoft Defender v4.18.2303.8-1.1.20200.4 * Malwarebytes Premium v4.5.26.259-1.0.1976 * Macrium Reflect Free v8.0.7279 * Dell Inspiron 5583/5584 BIOS v1.22.1

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  4. Anonymous
    2023-04-09T19:40:43+00:00

    It did not work for me.

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  5. Anonymous
    2023-04-05T22:21:39+00:00

    Hi,

    I am stuck at win 10 home 22h2 , I have seen win 11 but I haven't updated it. Let see I'll update it. Thanks.

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