Autopilot.dll WIL error

Anonymous
2022-08-24T15:35:23+00:00

So this issue has been going on for almost a month now,event viewer is showing tons of these errors,i have 3 windows 10 installations and in each the error is there.Even tried to do a clean install on my main pc today to see if it would go away but to no effect.

This is the error:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 178

Message: NULL

I searched a bit trough the comunity and found out that there are tons of people having the exact same problem.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-13T14:39:30+00:00

    Hi All,

    I have not had the autopilotdll error for 6 days now.

    It has plagued me for the past couple of years and frustratingly so, trying all the recommendations here.

    System: Dell G5 laptop; Intel Core 7 10th Gen; 8GB ram

    Windows 11 Version 22H2 for x64-based Systems (KB4023057)

    Here's what I did. I was having major issues with slow running and booting performance (20 minutes from start to desktop kinda slow.) Not waking up form sleep, hanging during active session etc.. I made the decision to do a reset, keeping my files. (I did this a year ago trying to clear this up....just a bit differently.

    This time I elected:

    Install Windows from the "Cloud" and not my computer. It took longer in it's slow state.

    I did not start "Teams" upon completion. ( I have long suspicioned Teams and the autologin as a conflict.)

    I did not select Office 365. (Not sure if this made any difference.)

    Basically I have a new Win 11 install with files from the Cloud and no collaborative programs' installed and no Autopilotdll errors. YMMV.

    Hope it helps somebody.

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  2. Anonymous
    2023-05-11T13:31:15+00:00

    I have tried near all fix suggestions except for a clean W11 re-install, because I see others have tried and still have the issue. Common Windows fix this and Windows Hello for Business bug that many also face......

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  3. Anonymous
    2023-05-03T16:57:33+00:00

    I also see a tremendous number of autopilot related errors. It manifests on my laptop as a new "sluggishness" of Edge. My use hasn't changed, but the response time to keys or clicks has reduced notably. It is significant and I can't overlook the change.

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  4. Anonymous
    2023-04-25T00:16:35+00:00

    If you do that, you run risk of losing access to many MS Apps like Teams and more... I tried it and it made all my MS subscriptions go haywire... like Office.

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  5. lmacri 2,505 Reputation points
    2023-02-18T20:12:30+00:00

    I have an act! CRM system that is not reporting errors but crashing, freezing and behaving not as it should and the only thing that is reporting errors is autopilot.dll

    Restoring to an earlier date following a clean restore has not worked as Up-date for Windows 11 Version 22H2 for x64-based Systems (KB5022845) is installed.

    Hi rmjm125:

    Are you posting in this thread under different usernames like Robert MJ Millar, rmjm125 and RMJM, who posted <here](https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/autopilotdll-wil-error/9432c664-8a28-4aa9-8655-4a8db6508c17?page=5&messageId=2fdc45d2-4c3c-47eb-bcf4-d351fa12bf36 "https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/autopilotdll-wil-error/9432c664-8a28-4aa9-8655-4a8db6508c17?page=5&messageId=2fdc45d2-4c3c-47eb-bcf4-d351fa12bf36")> on page 5 of this thread that a third party had installed a CRM system on their computer that has repeatedly crashed for a number of months? You didn't tell us your Dell Inspiron model of your Win 11 v22H2 machine, but I assume CRM system means that you've installed Customer Relationship Management software on your computer. Your rmjm125 user profile at [https://answers.microsoft.com/en-us/profile/14eb4c60-c3db-4a42-a2dd-19fdf0ead9a5 says you are running a small business and are using Swiftpage's Act! CRM software, which most people posting in this Microsoft Answers home consumer forum have likely never heard of before.

    I would suggest you submit a support ticket with Swiftpage at https://www.act.com/resources/contact/ or request assistance from the person or company that installed this CRM just in case your system instability has nothing to do with the ModernDeployment-Diagnostics-Provider / Autopilot.dll WIL errors being discussed in this thread.

    I would also strongly advise against running a "one-size-fits-all" third-party disk and registry cleaner utility like Restoro if you have sophisticated business software like Act! CRM installed on your computer.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * Macrium Reflect Free v8.0.7279 * Microsoft Office Home and Business 2019 (Version 2301 / Build 16026.20146) Click-to-Run

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