No surprises there then. It is the same attitude with their software (365 etc). Work the way we tell you to work, not the way you do work or like to work.
Years ago, in the early stages of the PC, I was involved with software design. We went to great lengths to design software that dovetailed, as near as possibe, with the existing practices of the client. Obviously we had completely the wrong approach, despite the fact that the clients were very appreciative of our efforts.
As is often the case. What becomes an industry standard, is not necessarily the best for the job. It becomes the industry standard through the financial clout of the successful vendor.