Now KB5015814 won't install

Anonymous
2022-07-12T18:42:32+00:00

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-14T01:44:06+00:00

    Sorry I couldn't help you.

    An easy search on the start bar for "Turn Windows features on or off" will get you to where you can turn off the ".Net Framework 3.5" it comes up as the first option. You just have click on the blue box with the minus sign that is next to the folder that has .NET framework 3.5 after it. When you click on that blue box it will turn white. Then you hit ok and if things go well it should remove (turn off) .NET framework 3.5 and probably make you restart your pc. After your pc comes back on you can just retry the update again. If you weren't able to turn off .Net Framework 3.5, then you have a more serious problem and at this time probably want to leave it alone. Since you seem to be a novice I don't recommend my other option of installing your OS over your OS. Like you said you'll probably have to wait for someone at MS to make the fix easy for you before it will get fixed.

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  2. Anonymous
    2022-07-14T02:12:08+00:00

    You misunderstood. I am not a novice and have been trying everything since KB5014668 wouldn't install. I was making a comment that what you are saying is much too complicated for the average PC user and not necessarily the people responding here. If you've been following this thread, you'll note that this is NOT a Windows install failure as I as well as others have been able to download and install all other updates except these 2 KB's. This failure is unique to these cumulative updates. The 2 most common solutions that have worked so far is to do the in place upgrade or to turn off Malwarebytes if you have it. The later finally worked for me this morning and I was able to complete the install successfully.

    Thanks for the information anyway... trying all these complex work arounds should not be necessary that's why I said the ultimate fix will have to come from Microsoft.

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  3. Anonymous
    2022-07-14T02:33:48+00:00

    My .Net Framework 3.5 is already off. However, the 4.8 version is still on. I had this problem since May. Every other update went in fine except for monthly cumulative updates. If you go into my profile, you can see that I tried every solution except for reinstall OS. Also, I never had Malwarebytes so that's out. Been only using Windows Defender.

    Are we really missing anything important if we skip these?

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  4. Anonymous
    2022-07-14T06:24:01+00:00

    Same problem here. The 1 PC that didn't have MBAM installed was able to install the update no problem. The 2 PCs with MBAM though, big problems. PC1 showed the update installed in the history but still wanted to install it. It failed through Windows Update and manual installation. I reset Windows Update and rebooted. Had nothing but problems after that and now need to do a clean install as System Restore didn't help (even though it said it was sucessful) ans a Reset didn't fix things either.

    PC2 I quit MBAM and turned off .Net Framework 3.5 (includes .Net 2.0 and 3.0) and the update took about 20 minutes but it's now installed.

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  5. Anonymous
    2022-07-14T09:00:25+00:00

    As stated earlier, my computer had no malwarebytes ever. And somehow I still keep getting 0x8007000d after reaching installing 100% since May. I don’t know what is causing this.

    Does anyone know if armory crate blocks this? Because I had it since I bought my pc and had no issues with updating. I’m starting to look for possible suspects. But the update installation still had the same result when I disable the service.

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