Now KB5015814 won't install

Anonymous
2022-07-12T18:42:32+00:00

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-13T02:57:00+00:00

    You have everything that we now at this moment about those Updates.

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  2. Anonymous
    2022-07-13T04:26:21+00:00

    I found the problem with my computers and the update KB5015814. Two of my seven computers installed the update without issue.

    The other five computers would not install this update. I had thought about disabling MALWAREBYTES to see if that was the issue

    but got tied up in other troubleshooting and since MALWAREBYTES is installed on all seven of the computers with the same settings.

    (Actually eight...One Win10 machine) and two of the seven Windows 11 machines had installed this update with MALWAREBYTES installed (Latest version on all) I had dismissed it as a possibility (WRONG!!!). In the end it WAS MALWAREBYTES! Version 4.5.10.200. Once I disabled all of MALWAREBYTES services on the MALWAREBYTES UI Panel I was able to install KB5015814 without issue on all the remaining five Windows 11 computers. UGH. Always try the simple thing first....Hope this might help someone else. Regards.

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  3. Anonymous
    2022-07-13T06:00:34+00:00

    I found the problem with my computers and the update KB5015814. Two of my seven computers installed the update without issue.

    The other five computers would not install this update. I had thought about disabling MALWAREBYTES to see if that was the issue

    but got tied up in other troubleshooting and since MALWAREBYTES is installed on all seven of the computers with the same settings.

    (Actually eight...One Win10 machine) and two of the seven Windows 11 machines had installed this update with MALWAREBYTES installed (Latest version on all) I had dismissed it as a possibility (WRONG!!!). In the end it WAS MALWAREBYTES! Version 4.5.10.200. Once I disabled all of MALWAREBYTES services on the MALWAREBYTES UI Panel I was able to install KB5015814 without issue on all the remaining five Windows 11 computers. UGH. Always try the simple thing first....Hope this might help someone else. Regards.

    Can Verify, after fighting with this for hours, simply disabling Malwarebytes protection and boot on start options allowed the update to finally take! what a hero!

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  4. Anonymous
    2022-07-13T14:09:01+00:00

    And if I don't have MALWAREBYTES?

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  5. Anonymous
    2022-07-13T14:25:32+00:00

    Well color me surprised. It worked for me too this time. The install paused for a long time at 25% and 69% but it did install successfully.

    Someone early on in the KB5014668 failure discussion said it was MB but he deleted all his posts soon afterwards and some people said they tried the install with MB removed completely from their PC and it didn't work so I discounted that as the solution and never tried it. And my initial failure was before MB 4.5.10.200 was issued.

    I did notice today that the failed notification in my install history did not show the failed install for yesterday before I started. Did MS do something overnight? In any case, Calawide implied he didn't have MB. So is this really the answer or does it go deeper??

    Keep posting on successes or failures and whether you even have Malwarebytes installed so it might be determined that truly was/is the problem.

    Thanks......

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