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OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.
I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????
Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.
Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.
Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.
Thanks.
edited..... 3 other updates did install without issue:
Intel SoftwareComponent 2130.1.15.0
Security Intelligence Update KB2267602
Malicious Software Removal Tool KB890830
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I could install KB5014668 (Was not offered to me last month on system I installed it on)...No problem installing that...
But still cannot install KB5015814 on that same system. Have not tried on the other problem systems.
BTW, one of the systems that won't install KB5015814 is a new HP Windows 11 Laptop (TPM, Secure Boot) purchased a month ago...
The general fixes for Windows Update are not indicated if it's installing any Updates.
Instead let's find the specific fixes for those Updates starting with the two I gave you in my last post. Have you all tried those? How about the Manual install? This works about half the time, can even solve bottlenecks.
https://www.techradar.com/news/this-windows-11-...
https://www.techradar.com/news/this-windows-11-...
https://www.computerworld.com/article/3636790/w...
https://www.neowin.net/news/kb5014668-fix-for-w...
https://www.youtube.com/watch?v=zuIl_YfQdJc
https://www.youtube.com/watch?v=kNwsYfemIis
If you're browsing this and an IT Pro working with an organization the issues are differently handled than here in this strictly-consumer forum. I would ask at our sister forums for IT Professionals, Q&A forums here: https://docs.microsoft.com/en-US/answers/index.... as Microsoft Community is strictly an end-consumer forum.
There are also equally good (and sometimes busier) IT Pro forums here:
https://www.techrepublic.com/forums/
I hope it helps.
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As I have written above KB5014668 installed without issue.
KB5015814 does not. Manual installation of KB5015814 as I have written above ALSO did not install.
Actually, I did install the June update with no trouble back in June, but this one has got me. Reinstalling the OS in place is the only thing I can think of at the moment, but I'm just going to wait a few days and see what comes out of MS.
I tried the manual update and the in place upgrade with KB5014668. Neither worked. I rolled back the upgrade after it didn't work. I haven't tried anything yet other than Windows Troubleshooter for this update and it didn't work. The problem I have with doing the upgrade is I use Macrium Reflect and doing the upgrade or rolling it back causes all the backups to reset as if it was seeing a new drive and starts their sequences again. I can restore the PC to either June 20 before the patch came out and I already had a successful 2nd Tuesday June update or can restore to June 1. But again, this would be a last resort if MS can't figure out what's happening. I'm not sure restoring either will make a difference until someone figures out what the common thread is for the failures.
That's why I was hoping an Advisor here might know what's happening.
