Now KB5015814 won't install

Anonymous
2022-07-12T18:42:32+00:00

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

78 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-07-15T03:47:40+00:00

    I had this same experience. I posted what worked for me.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-07-15T04:04:52+00:00

    Thats what I did in the end.

    Success at last.

    Was this answer helpful?

    0 comments
  3. Sumit 44,316 Reputation points Volunteer Moderator
    2022-07-15T07:36:51+00:00

    Others have reported the same problem too. A repair install usually solves the problem.

    Repair Install Windows 11 using an ISO file - Your Windows Guide

    A repair install, also known as an in-place upgrade, allows you to reinstall Windows, keeping apps files and settings. It can fix a wide variety of issues, including Windows Update errors, store app issues that include downloads and updates, or unreliable windows like slowness or crashing. A repair install is highly successful in fixing these problems without the hassle of doing a reset that removes your existing applications.

    First of all, download a windows 11 insider ISO file from the following link:
    https://www.microsoft.com/en-in/software-download/Windows11

    • Under Download ISO file, select Windows 11.
    • Click Download and choose the Language in which Windows is installed.
    • Click 64-bit Download to start the download.
    • When the file has completed downloading, open it, which should mount the installation file to a separate drive in the File Explorer.
    • Open the drive and click on setup.exe, which should show you a preparing screen.
    • If you have trouble installing windows updates, click Change how setup downloads updates and skip checking for updates.
    • The next step should confirm that your files, apps. Settings are kept. It would also show you the edition of windows it would install.
    • When complete, you should see the login screen. Enter your PIN.
    • The setup would give the final finishing touches, and you should see the desktop ultimately.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-07-15T11:38:31+00:00

    I confirm the in-place-upgrade works.

    In my case updating from 22000.739 (impossible to install KB5015814) to 22000.795 (containing the KB involeved)

    File and App remained untoouched, except VmWare Workstation it asked me to uninstall before the upgrade.

    Hoping Microsoft will pay more attention in the future

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2022-07-15T14:31:55+00:00

    I think Group Policy editor is available for the Pro version only. This doesn't help the Home users. Thanks for letting us know what helped you. Again, it seems there are different solutions for this problem. Some complex, some easier to apply. While doing the in place upgrade seems to work for most, it didn't for me. But stopping Malwarebytes, temporarily disabling load at startup (not necessary to uninstall), rebooting and using MS update did work. There should be a common link that is causing the problem. I hope MS lets us know when they publish a fix that won't require jumping through all the hoops we are having to now. (HA... wishful thinking.)

    Was this answer helpful?

    0 comments