Now KB5015814 won't install

Anonymous
2022-07-12T18:42:32+00:00

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-14T19:24:17+00:00

    Failing, AMD Ryzen system, MalwareBytes installed. Rebooted, power off reboot, MalwareBytes disabled 12 different attempts and still no joy.

    Error message Update failed to install - 0x8000ffff

    I will wait for a patch for the patch.

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  2. Anonymous
    2022-07-14T18:40:16+00:00

    I run Armoury Crate so i don't think that's the problem. Have you tried turning off .Net Framework 3.5 (includes .Net 2.0 and 3.0)?

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  3. Anonymous
    2022-07-14T18:31:42+00:00

    I wasn't responding to other users I was responding to you. You said stuff that made me believe you were a novice.

    I'm sure if what I posted was too complicated for a novice user they would just ignore my post.

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  4. Virginia M 41,995 Reputation points Independent Advisor
    2022-07-14T18:18:21+00:00

    This happened to me.

    I disabled MalwareBytes & disabled start protection when Windows starts. Restarted the PC & problem remained although I received a different error code.

    I downloaded the update from Microsoft rather than installing via Windows Update & this worked.

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  5. Anonymous
    2022-07-14T18:10:26+00:00

    after disabling Malware bytes reboot I now get a different error when installing

    2022-07 Cumulative Update for Windows 11 for x64-based Systems (KB5015814)

    Install error - 0x80073701

    previous the error was 0x8000ffff

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