Now KB5015814 won't install

Anonymous
2022-07-12T18:42:32+00:00

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-16T15:58:13+00:00

    MS has been dropping the ball lately on these updates.

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  2. Anonymous
    2022-07-16T15:51:54+00:00

    I have this same experience with the KB5015814 update. I have spent hours multiple times to try to successfully accomplish this update.

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  3. Anonymous
    2022-07-16T15:50:53+00:00

    Here's a weird idea, why doens't MS FIX the issue.

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  4. Anonymous
    2022-07-15T14:31:55+00:00

    I think Group Policy editor is available for the Pro version only. This doesn't help the Home users. Thanks for letting us know what helped you. Again, it seems there are different solutions for this problem. Some complex, some easier to apply. While doing the in place upgrade seems to work for most, it didn't for me. But stopping Malwarebytes, temporarily disabling load at startup (not necessary to uninstall), rebooting and using MS update did work. There should be a common link that is causing the problem. I hope MS lets us know when they publish a fix that won't require jumping through all the hoops we are having to now. (HA... wishful thinking.)

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  5. Anonymous
    2022-07-15T11:38:31+00:00

    I confirm the in-place-upgrade works.

    In my case updating from 22000.739 (impossible to install KB5015814) to 22000.795 (containing the KB involeved)

    File and App remained untoouched, except VmWare Workstation it asked me to uninstall before the upgrade.

    Hoping Microsoft will pay more attention in the future

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