Now KB5015814 won't install

Anonymous

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

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78 answers

Virginia M 41,995 Reputation points Independent Advisor

2022-07-22T12:13:08+00:00

Yep, I too had to disable Net 3.5 (as well as MB, previously I only needed MB disabling). I also downloaded the update & updated manually.
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Anonymous

2022-07-22T01:07:11+00:00
Update

2022-07 Cumulative Update for Windows 11 for x64-based Systems (KB5015814)

after I

disabled the .NET 3.5 etc

disabled Malwarebytes

reboot

Install via Check for Updates worked
Thanks. I was never able to install KB5015814 in four of my PCs**.** I figured a new update would come out that would finally work. And today, KB5015882 showed up, but it had the same install issues as KB5015814. So I followed your suggestion, and I was able to install KB5015882 in all four PCs. Thanks again!!
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Anonymous

2022-07-16T17:04:40+00:00

The strangest thing with these 2 failures to install (KB5014668 and KB5015814) is if you read the posts, there are Intel and AMD CPU's involved. Some are running Malwarebytes (and it's uninstall or disabling seems to work) and others are not running Malwarebytes but encountering the failure. Some users disable .NET Framework 3.5 and that works. Some failures 3.5 is not even active. Some are user built PC's, others are store bought complete systems. An in place upgrade works for most but not for all. Somewhere there has to be a common reason for the failure. I don't think that will come out in this forum. MS has been getting numerous feedback reports so they should be aware of the problem. But if it's only affecting a few thousand (million??) that may be a small issue to them??? Well, hang in there. The next big test will be August 9.

And it's my guess, there are a lot of users who have no idea that these updates are not even installing. Those are the ones that know little more than pushing the "on" button. They have no idea what the "settings" button is or where to find. I know an elderly couple near me that only knew to shut down their PC by holding the "on" button. Telling them to look to see if they had an update failure is far beyond their ability. Oh well.....
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Anonymous

2022-07-16T16:55:03+00:00

And it appears that once it's installed it can be buggy...
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Virginia M 41,995 Reputation points Independent Advisor

2022-07-16T16:42:29+00:00

There’s that many variables with Windows installs - different programs, different user setups etc - that Microsoft most likely cannot test them all. Even the best software can have bugs due to this. Once a problem is found a good company should acknowledge this & quickly release a fix.
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