Now KB5015814 won't install

Anonymous

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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78 answers

Anonymous

2022-08-06T01:23:59+00:00

Thank you for this thread! For me I had to 1) disable all Real-Time Protection features of Malware Bytes: Web Protection, Malware Protection, Ransomware Protection and Expliot Protection and 2) open Windows Features control panel, then uncheck .NET Framework 3.5. After a restart and a few pop-up messages from programs which probably required .Net 3.5, I was able to install updates KB5015814, followed by KB5015882. I then re-enabled .NET 3.5 framework and Malwarebytes Real-Time Protection features. Windows update is finally clean after the last 1+ month, and a bunch of useless generic YouTube vides.
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Anonymous

I was able to contact Microsoft support. This is a quote from our conversation:

Yes, it's a common issue with Windows 11 and we're currently working on it. Apologies for the inconvenience. For now, we highly suggest that you install the updates using the ISO file. This should install all pending updates and quality fixes. Please go to this link: https://www.microsoft.com/en-us/software-download/windows11 1. Scroll down a little and once you see Download Windows 11 Disk Image (ISO), please click the dropdown and choose Windows 11 and then choose your desire language and then choose 64 bit and start downloading. 2. Once download is finished, perform the steps listed here to update Windows: https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-repair-upgrade-in-windows-11/8099a5ae-8afc-406f-864d-8d13c3742d8d

You can take that for what it's worth... nothing or the answer we are looking for. The biggest take away is they are aware of the problem and are working on it. How soon it will be resolved is anyone's guess.

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Anonymous

2022-08-05T20:27:27+00:00

Disabling all 4x of the Malwarebytes Real Time Protection switches was all I needed to do to get KB5015814 to install successfully, after a couple of weeks of inexplicable failures.
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Anonymous

2022-07-27T18:43:06+00:00

Malwarebytes was the issue for me also. I had to disable the software and restart the PC once started back up I was able to install the software.
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Anonymous

2022-07-27T15:57:20+00:00

Thanks for your honest assessment! I have begun the crossover to Linux. Trying to migrate functionality.
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