Now KB5015814 won't install

Anonymous
2022-07-12T18:42:32+00:00

OK. I tried to run updates today, 7/12. I got the exact error and reactions as when I tried to install KB5015814 that I got for the KB5014668 failure last month.

I ran scripts, tried a lot of advisor recommendations and did the in place upgrade (but rolled it back) for KB5014668 so who knows what was changed or broken then????

Does anyone have something that WILL work this time? I really don't want to spend 5 or 6 hours and get no where again.

Will an in place upgrade work or will restoring an image from before June 22 be a better option. I don't want to do that unless it's a last option.

Please don't have me run the canned things to correct an update error. It didn't work last time so I really would like something that is known to work if that is at all possible.

Thanks.

edited..... 3 other updates did install without issue:

Intel SoftwareComponent 2130.1.15.0

Security Intelligence Update KB2267602

Malicious Software Removal Tool KB890830

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-12T20:34:20+00:00

    This one is giving me fits as well...Did not have any problems with updates before this one today KB5015814...It installed on some systems...Failed on most systems. Have already tried using the StandAlone installer file...Nope...Still not installing...I'm trying various troubleshooting steps now but so far have not found a successful fix.

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  2. Anonymous
    2022-07-12T20:03:10+00:00

    Sorry, I didn't mean to sound like no one was giving valid suggestions. I know these fixes have worked for most in the past but this seems, and I only says seems, that this problem doesn't fit the mold. And yes, I've edited my original post to list that 3 other updates did download and install without a problem. It appears that only cumulative updates are failing for me. Maybe this would steer me in another direction??

    I was hoping that MS or some advisor here was aware that there might be a valid "fix" for this specific problem which MS might have put out.

    I really do appreciate that you and other Independent Advisors take the time to help people.

    So if I may ask, do you recommend to just wait this out and not worry about trying to install the cumulative updates for a while or maybe give it another shot with one or more of your suggested fixes?

    Thanks... really...

    Ken M.

    Edited: Let me say this in another way... since I am receiving and successfully downloading and installing other updates, would any of the suggestions not really apply in this situation?

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  3. Anonymous
    2022-07-12T19:33:21+00:00

    Hello Ken. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Are these updates bothering you in some way? Windows Updates usually eventually sorts them out, but it has to scan 1.5 billion PC's every few days so it can get behind and may take awhile to sort them out as to priority, or process the telemetrics to adjust the update to avoid failure.. So you can ignore it and not micro-manage updates if they are not bothering you.

    There are some fixes others have reported for those Updates here you can try:

    https://ugetfix.com/ask/how-to-fix-kb5014668-fa...

    https://www.youtube.com/watch?v=LybFiawwcdM

    You can also try manually installing them to see if that works:
    http://test.catalog.update.microsoft.com/v7/sit...

    When you say not to give "canned" replies, do you mean the Updates fixes that work most, collected from tens of thousands of Update cases I''ve handled here, which I've prioritized according to what works most, give out dozens of times every day, and which work more than half the time? Those are only given if it's reported that NO Updates will install or other serious dysfunction. You don't have that situation, correct?

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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