Windows 11: WiFi gone after sleep

Anonymous
2022-07-19T16:19:42+00:00

My laptop is installed with Windows 11 Home Single Language and uses the network adapter of Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC.

Every time when I put my laptop in sleep mode, the WiFi disconnected automatically, and the network adapter driver also disappeared from the list of device manager. After I restart my laptop, everything goes back to normal, but I would like to resolve this issue permanently.

I have updated the driver, but the issue still persists. Below are the images that illustrate the issue.

  1. WIFI has gone after sleep mode.

  1. When this issue happens, the WIFI icon also disappeared

  1. I run troubleshooting, it states that there is no proper network adapter driver installed

  1. The WIFI's network adapters driver disappear from the list of device manager when this issue happens.

  1. After I restart my computer, the WIFI connection back to normal, with the WIFI icon appearing and the driver appearing in the device manager.

HOWEVER, this issue comes back every time after, I put my laptop into sleep mode.

Moderator note < added words, added space and bold words for better clarity & visibility >

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-07-30T20:21:53+00:00

    There is no "Wireless Adapter Settings" in the advance power settings.

    Image

    Hi lch87,you have to expand PCI Express and act on Sleep as well.

    I have a similar problem, although in my case the driver remains visible in Device Manager and reports no issues. And in my case, it can find various access points and even connect to my home network, but it cannot access anything outside my network (or perhaps it is a TCP protocol issue... I will test and update this comment) and it reports "No Internet" until I reboot. I have a Surface Book 3 running Windows 11 build 22622.440, although this has been an issue across multiple versions, going back to Windows 10.

    I had previously fixed this issue on Windows 10, over two years ago, presumably through the Power Management tab in Device Manager, and did not have any issues after updating to Windows 11. However, I recently swapped my previous machine for a refurbished Surface Book 3 (unrelated issue), then updated 10 to 11 without first making that change, and now here we are.

    The troubleshooter detects that I have no Internet connection, but its only suggestion is to reinstall my drivers. As expected, the problem persists after updating to the latest Intel drivers for my Wi-Fi hardware. I also saw no difference after making the suggested changes in the Power Options panel for Wireless Adapter Settings and PCI Express, although I don't know which Sleep options franco d'esaro has in mind.

    I appreciate any assistance... but I do want to reiterate that this has been an issue at least since Windows 10 on a clean install, two and a half years ago, on a machine built, branded, and sold by Microsoft. This is not a rare issue, as there are plenty of posts online about how to fix this through the "Power Management" tab, which now no longer exists for whatever reason. I shouldn't have to go hunting for some other driver, nor dig into advanced system settings, just to be able to access the Internet.

    More importantly, changing settings to prevent certain hardware from powering down does not address the root cause, as the hardware should be able to power down and then power back up. So how can we get a true fix to this issue? Not just tech support with a workaround, but an open bug report? Because sending Feedback to MS hasn't seemed to work so far.

    Image

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  2. Anonymous
    2022-08-26T10:07:54+00:00

    We have the same problem with 4 new Dell computers with "Realtek USB GbE Family Controller". The system doesnt find this adapter after sleep mode. We have tried everything.

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  3. Anonymous
    2022-10-18T14:51:59+00:00

    Followed all your steps and step 4 isn’t there for me, “ wireless adapter settings “ isn’t there

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  4. Anonymous
    2022-10-26T22:23:29+00:00

    And still no fix.....

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  5. Anonymous
    2022-11-01T09:55:46+00:00

    i have the same issue on my new rog strix scar with ryzen 7 cpu and rtx gpu , after the leptop wakes up from sleep mode the wifi isn't finding any networks anymore, only restarting the laptop fixes this issue . i used windows 10 pro before and had no problems but now i'm using windows 11 home ( came with the laptop ) and i noticed this issue and is very annoying...cause i stream and stuff and i need it to connect always , this might be a windows 11 bug

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