Windows 11: WiFi gone after sleep

Anonymous
2022-07-19T16:19:42+00:00

My laptop is installed with Windows 11 Home Single Language and uses the network adapter of Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC.

Every time when I put my laptop in sleep mode, the WiFi disconnected automatically, and the network adapter driver also disappeared from the list of device manager. After I restart my laptop, everything goes back to normal, but I would like to resolve this issue permanently.

I have updated the driver, but the issue still persists. Below are the images that illustrate the issue.

  1. WIFI has gone after sleep mode.

  1. When this issue happens, the WIFI icon also disappeared

  1. I run troubleshooting, it states that there is no proper network adapter driver installed

  1. The WIFI's network adapters driver disappear from the list of device manager when this issue happens.

  1. After I restart my computer, the WIFI connection back to normal, with the WIFI icon appearing and the driver appearing in the device manager.

HOWEVER, this issue comes back every time after, I put my laptop into sleep mode.

Moderator note < added words, added space and bold words for better clarity & visibility >

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-27T02:59:57+00:00

    Surface Book 3, Windows 11

    Upgrading driver didn't work for me.

    Had to untick "Allow the computer to turn off this device to save power" for the network adapter in Device Manager (in my case the Power Management wasn't available for Wi-Fi network adapter, I had to untick from Bluetooth device properties).

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  2. Anonymous
    2023-12-28T17:47:14+00:00

    And the winner is: zl521...Thank you so much for a solution that finally worked. Happy new year to you. You are the best!

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  3. Anonymous
    2023-12-29T04:36:11+00:00

    This solution worked for me ! Thank you for saving me time and my sanity as it was driving me crazy!

    Turned off the bluetooth setting and it worked.

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  5. Anonymous
    2024-01-09T15:38:57+00:00

    Hi to you all,

    After reading all the posts, the one post which solved the issue was from zl521. As he said, the option for "Allow the computer to turn off this device to save power" is only available under the Bluetooth adapter. After I set it over there, the issue disappeared and I can confirm that the wifi stays on since. Thank you very Much!!!

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