Windows 11: WiFi gone after sleep

Anonymous
2022-07-19T16:19:42+00:00

My laptop is installed with Windows 11 Home Single Language and uses the network adapter of Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC.

Every time when I put my laptop in sleep mode, the WiFi disconnected automatically, and the network adapter driver also disappeared from the list of device manager. After I restart my laptop, everything goes back to normal, but I would like to resolve this issue permanently.

I have updated the driver, but the issue still persists. Below are the images that illustrate the issue.

  1. WIFI has gone after sleep mode.

  1. When this issue happens, the WIFI icon also disappeared

  1. I run troubleshooting, it states that there is no proper network adapter driver installed

  1. The WIFI's network adapters driver disappear from the list of device manager when this issue happens.

  1. After I restart my computer, the WIFI connection back to normal, with the WIFI icon appearing and the driver appearing in the device manager.

HOWEVER, this issue comes back every time after, I put my laptop into sleep mode.

Moderator note < added words, added space and bold words for better clarity & visibility >

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-15T08:08:28+00:00

    I got my wifi card replaced and its working perfectly fine now. Maybe its not a software issue.

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  2. Anonymous
    2023-04-19T19:31:01+00:00

    Okay so I had this problem for months and finally solved this issue for myself, and I hope this solution might be useful for those that do not see power options in windows 10/11, so cannot manipulate the wi-fi properties for power saving in device manager, and at the same time have an integrated wi-fi/bluetooth card module. I think the root of this problem lies in power settings for many. It is beyond me why Microsoft removed those options at all when correct operation of many drivers still hinges on those settings and why they don't fix when so many people suffer from this issue but okay, let me cut to the chase.

    So, neither the above mentioned solution, nor any other solutions mentioned on the internet like updating/rolling back the drivers, flushing dns, resetting wi-fi, or manipulating service files worked for me. I have the Mediatek MT7921 WiFi card, and I noticed this card integrates bluetooth and wi-fi together. When I go to device manager, right click on my wi-fi adapter and click properties, there is NO "power management" tab at all. But when I do the same with my Bluetooth driver, There IS!!

    So, go to device manager, right click on the Bluetooth adapter, click properties and there (hopefully) you will see the power management setting tab that is missing in the wi-fi card. Untick "allow this computer to turn off this device to save power" tab and save the settings, et voila! I think because it is the same actual card - and because of general windows bizarreness- changing the setting for the bluetooth driver will change it for the wi-fi card too (I assume only if the card is integrated).

    As you can imagine I do not know if this works for everybody. The same problem sometimes requires different solutions depending on underlying causes. Just because it is the same symptom, it doesn't mean the same disease. Just putting this out there to try because I know how I pulled my hair out over this for months and months and this ridiculous "trick" did it for me. Hopefully others can benefit.

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  3. Anonymous
    2023-04-20T18:22:14+00:00

    I noticed after your post that both my BT and network adapter were both Realtek. So I tried your fix as there was a power management tab in the BT properties. First shot, I let it sleep for 3 hours and had wifi on wake up. So here's hoping. Why couldn't MS or card maker figure this out a while ago?

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  4. Anonymous
    2023-04-20T22:43:26+00:00

    Fingers crossed! And it would be great if you could let me know it it works as well, so we can spread the news. For me it has been 3 days without any disconnects! I really don't now why MS, the card manufacturer or the laptop maker cannot figure this issue out. I have a lenovo ideapad pro 5, and actually, this issue started after an update they provide, but interestingly, rolling back that update didn't fix it at all. Anyways, in my search into this problem, I have also read that people said doing the following worked for them. So, if my way doesn't work out, you can try it out (thought, it didn't do the trick for me and I don't know necessarily understand what these commands actually do).

    Open "Command Prompt" and select "Run as administrator";

    In the Command Prompt, type the following commands, one at a time and press Enter after each (so do not type them all at once) :

    netsh int ip reset

    netsh winsock reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    Then, Restart your PC.

    Best of luck!

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  5. Anonymous
    2023-04-21T21:08:46+00:00

    Turns out I have the exact same Wifi Card and this solution seems to be working for me. I never would have thought of it. Thank you for posting this!!

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