Windows 11: WiFi gone after sleep

Anonymous
2022-07-19T16:19:42+00:00

My laptop is installed with Windows 11 Home Single Language and uses the network adapter of Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC.

Every time when I put my laptop in sleep mode, the WiFi disconnected automatically, and the network adapter driver also disappeared from the list of device manager. After I restart my laptop, everything goes back to normal, but I would like to resolve this issue permanently.

I have updated the driver, but the issue still persists. Below are the images that illustrate the issue.

  1. WIFI has gone after sleep mode.

  1. When this issue happens, the WIFI icon also disappeared

  1. I run troubleshooting, it states that there is no proper network adapter driver installed

  1. The WIFI's network adapters driver disappear from the list of device manager when this issue happens.

  1. After I restart my computer, the WIFI connection back to normal, with the WIFI icon appearing and the driver appearing in the device manager.

HOWEVER, this issue comes back every time after, I put my laptop into sleep mode.

Moderator note < added words, added space and bold words for better clarity & visibility >

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-21T21:08:46+00:00

    Turns out I have the exact same Wifi Card and this solution seems to be working for me. I never would have thought of it. Thank you for posting this!!

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  2. Anonymous
    2023-03-02T17:46:59+00:00

    Hi,

    I also have an Asus ROG Strix (G17 G713QR exactly) and I started having the exact same issue about two weeks ago (it worked fine for a year).

    I tried everything online, even reset, and I still had the issue.

    By reading you guys it seems like it comes from Asus so I contacted them with a link to this forum.

    Hope they can patch this issue, as it's very painful to restart the pc every time.

    Edit : Installing the driver from the Asus forum fixed it for me : https://rog.asus.com/forum/showthread.php?124328-DRIVERS-AMD-MediaTek-WiFi-Bluetooth

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  3. Anonymous
    2022-12-28T01:29:57+00:00

    I have the same issue. My computer will go to sleep and then all wifi networks disappear. The only fix is to restart the laptop, which is annoying.

    I have the exact same thing here, the only possible way i can tempolary fix it is restart the laptop.
    I try 'reset the pc' but the problem still persist.

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  4. franco d'esaro 25,086 Reputation points Volunteer Moderator
    2022-07-22T21:22:12+00:00

    There is no "Wireless Adapter Settings" in the advance power settings.

    Image

    Hi lch87,you have to expand PCI Express and act on Sleep as well.

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  5. David-M 125.4K Reputation points Independent Advisor
    2022-07-20T12:20:50+00:00

    Thanks for the clarification.

    It appears that the adapter is turned off when the computer goes to sleep but is not turned on when the computer wakes up from sleep.

    Send your system information.

    1. Press "Windows + R", type msinfo32 and press Enter.
    2. Select "File > Save" and save the file in a location you can easily find;
    3. Upload the file to the cloud (OneDrive, Google Drive, Dropbox, etc...) and choose to share it to get the link;
    4. Post the link to the file here so it can be analyzed.

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