This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
My wife and I recently started seeing some emails in code. We both use Yahoo Mail. She has Window 10 and I have 11. Does anyone have a possible solution to fix this? These emails are from trusted sources and sometimes they are not in code. Any help appreciated!
Thank You!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi again.
Yes, It started with me on both of my laptops at exactly the same time a few months ago so something must have happened then. Maybe a Windows update? I contacted Microsoft and they said to uninstall and re-install the Windows Mail app. It's part of Windows so I don't think it actually uninstalls as such in the same way that other apps do...
Hi, Mark Stanfield.
That's what I was told when this issue started. I follow your logic but then why did everything start arriving in code within a week, give or take? Not for all the senders; some came in perfectly.
Costco, for example. I regularly receive two different emails from them at different times during any given month and they all arrive in code. Yet in my Yahoo they show up perfectly.
Thanks for continuing to chase this. K.
If you go to the Yahoo website and send that unreadable email to yourself it then does download okay into Windows Mail.
Therefore the fault lies with an issue regarding who sends the email not the actual email itself.
Cheers,
Mark Stanfield
If you go to the Yahoo website and send that unreadable email to yourself it then does download okay into Windows Mail.
Therefore the fault lies with an issue regarding who sends the email not the actual email itself.
Cheers,
Mark Stanfield
Thanks kkaazz. The switching off of some controls in the virus software did not work - your email was unreadable :) Perfectly clear on my phone though.
