Blue Screen Kernel security check failed

Anonymous
2022-07-17T02:35:37+00:00

I've had this blue screen on a brand new install of Windows 11, I've updated all drivers, I've also run sfc scan and DISM commands, none returned any errors. I've uploaded the minidump to OneDrive, and I'd appreciate it if anyone could take a look at it and tell me what could be causing this error.

Here's the link to the minidump file: https://1drv.ms/u/s!AtII6RheVqT8hNdiUUUN7wg5OXwsIQ?e=Tqr93R

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-07-30T04:43:59+00:00

The computer had BSOD with Windows 11 and Windows 10.

The findings are consistent with malfunctioning hardware.

Some of the steps that were performed earlier in this thread may be repeated.

Testing hardware using software stress tests unfortunately often displays pass when there is malfunctioning hardware (false negative).

Typically swap testing is required.

  1. Download and install one of these temperature monitoring software:

Speccy

https://www.ccleaner.com/speccy

HWMonitor

https://www.cpuid.com/softwares/hwmonitor.html

Speedfan https://www.almico.com/speedfan.php

  1. Run Prime95 https://www.tenforums.com/tutorials/16474-prime95-stress-test-your-cpu.html Test for 3 hours.

Make note of when to abort testing in the link.

Post images or share links into this thread.

Record the continuous testing time and the highest temperature.

  1. Run Furmark https://www.tenforums.com/tutorials/13081-furmark-gpu-stress-test.html Test for 30 minutes.

Make note of when to abort testing in the link.

Post images or share links into this thread.

Record the continuous testing time and the highest temperature.

  1. Run Memtest86 (free version) https://www.memtest86.com/ Run two tests of four passes each (total eight passes)

Take pictures and post images or share links into this thread.

Memtest86 has a feature to create text reports.

If possible, include the text reports with the images in the share links.

  1. Run HD Tune

https://www.hdtune.com/

Post images or share links for results on these tabs:

a) Health

b) Benchmark

c) Full error scan

These can be performed overnight while sleeping:

a) Memtest86

b) HD Tune full error scan

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54 additional answers

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  1. Anonymous
    2022-07-19T12:12:48+00:00

    Uninstall the AMD GPU driver amdkmdag.sys using Display Driver Uninstaller (DDU).

    Reinstall the AMD GPU driver from the Acer website: https://www.acer.com/ac/en/US/content/support-product/8365?b=1

    Restart WDV > run for 24 hours.

    If there is no immediate BSOD then open administrative command prompt and type or copy or paste: verifier /querysettings

    Post a share link into this thread using one drive, drop box, or google drive.

    For any BSOD post a new V2 share link into the newest post.

    https://www.wagnardsoft.com/display-driver-uninstaller-ddu-

    https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

    Name AMD Radeon(TM) Graphics

    PNP Device ID PCI\VEN_1002&DEV_1636&SUBSYS_14551025&REV_C6\4&20C24D55&0&0041

    Adapter Type AMD Radeon Graphics Processor (0x1636), Advanced Micro Devices, Inc. compatible

    Adapter Description AMD Radeon(TM) Graphics

    Adapter RAM 512.00 MB (536,870,912 bytes)

    Installed Drivers C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\amdxc64.dll

    Driver Version 30.0.15021.11005

    INF File oem9.inf (ati2mtag_Renoir section)

    Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0379219.INF_AMD64_3649648678001DE4\B378972\AMDKMDAG.SYS (30.0.15021.11005, 85.99 MB (90,165,704 bytes), 18/07/2022 22:11)

    amdkmdag.sys Thu Apr 28 02:42:25 2022 (626A4561)

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  2. Anonymous
    2022-07-19T02:41:33+00:00

    Since this is a laptop, I've only reseated the RAM and SSD. and the bios is locked, so it can't be overclocked. However, if that AMD driver could also be the graphics driver, I think it may have happened when Windows Update forced an update to the drivers, which happened before and also caused a blue screen, until I updated directly from AMD's website and blocked the update with wushowhide

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  3. Anonymous
    2022-07-19T02:38:41+00:00

    I tried the customised settings and left for a while. When I came back it was on the automatic repair screen, and it seems there was a BSOD while I was away. Here's the V2 share link: https://1drv.ms/u/s!AtII6RheVqT8hNdmW5OqX33sxpfi5w?e=b1QfsY

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  4. Anonymous
    2022-07-18T15:30:24+00:00

    HI,

    Sorry for the delayed reply.

    One of the minidump files points to "AuthenticAMD.sys". It is the AMD CPU driver.

    Please try the following.

    1. Try to reseat all the components(RAM, Hard drive, Video Card) to the Motherboard.
    2. Make sure that you are not overclocking the PC(disable overclocking settings).
    3. Update BIOS to the latest version if it's available. If not, reset it to default.

    I hope this helps. Feel free to ask back any questions and keep me posted.

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