Blue Screen Kernel security check failed

Anonymous
2022-07-17T02:35:37+00:00

I've had this blue screen on a brand new install of Windows 11, I've updated all drivers, I've also run sfc scan and DISM commands, none returned any errors. I've uploaded the minidump to OneDrive, and I'd appreciate it if anyone could take a look at it and tell me what could be causing this error.

Here's the link to the minidump file: https://1drv.ms/u/s!AtII6RheVqT8hNdiUUUN7wg5OXwsIQ?e=Tqr93R

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-07-30T04:43:59+00:00

The computer had BSOD with Windows 11 and Windows 10.

The findings are consistent with malfunctioning hardware.

Some of the steps that were performed earlier in this thread may be repeated.

Testing hardware using software stress tests unfortunately often displays pass when there is malfunctioning hardware (false negative).

Typically swap testing is required.

  1. Download and install one of these temperature monitoring software:

Speccy

https://www.ccleaner.com/speccy

HWMonitor

https://www.cpuid.com/softwares/hwmonitor.html

Speedfan https://www.almico.com/speedfan.php

  1. Run Prime95 https://www.tenforums.com/tutorials/16474-prime95-stress-test-your-cpu.html Test for 3 hours.

Make note of when to abort testing in the link.

Post images or share links into this thread.

Record the continuous testing time and the highest temperature.

  1. Run Furmark https://www.tenforums.com/tutorials/13081-furmark-gpu-stress-test.html Test for 30 minutes.

Make note of when to abort testing in the link.

Post images or share links into this thread.

Record the continuous testing time and the highest temperature.

  1. Run Memtest86 (free version) https://www.memtest86.com/ Run two tests of four passes each (total eight passes)

Take pictures and post images or share links into this thread.

Memtest86 has a feature to create text reports.

If possible, include the text reports with the images in the share links.

  1. Run HD Tune

https://www.hdtune.com/

Post images or share links for results on these tabs:

a) Health

b) Benchmark

c) Full error scan

These can be performed overnight while sleeping:

a) Memtest86

b) HD Tune full error scan

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  1. Anonymous
    2022-09-04T08:15:14+00:00

    That's great news.

    Thanks for the follow up.

    I'm glad to read that they replaced the motherboard and that you've got a stable computer.

    You're very welcome.

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  2. Anonymous
    2022-09-02T13:07:21+00:00

    Hey there, it's been a while but I finally have kind of an update. Acer didn't really provide any information on the issue but they seem to have replaced the motherboard, based on the electronic receipt they emailed me before sending it back to me today.

    I really appreciate your help and patience, and I've also learned a lot of things from following your instructions!

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  3. Anonymous
    2022-08-23T15:13:48+00:00

    Alright, I understand. I only checked Kingston description saying its compatible with ryzen. And also I've used Kingston ram before with AMD cpus with no issues, so I assumed it would be fine.

    I've done what acer recommended though, which was to install Linux and see if there are any issues... I tried Pop! OS and Ubuntu, both at 22.04 versions. Both constantly freeze, sometimes restart. Sometimes I get to use it for a few hours, sometimes only a few minutes. I took some pics of the kernel logs, which I don't really understand but I can post here later if you think they may show useful info.

    Unfortunately for the next 3-4 weeks I'll need a pc even if unstable as it is, but I'll send it over to Acer after that.

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  4. Anonymous
    2022-08-17T05:22:34+00:00

    At time computer users install RAM modules without checking compatibility with the motherboard or with already installed modules.

    Incompatibility is not tested when using memory testing software such as Memtest86 or Memtest86+.

    So whenever possible the part numbers are compared to the Qualified Vendor List (QVL).

    One RAM module should not cause failure of another module.

    The next step is ACER hardware swap testing or replacement.

    When possible please report the Acer findings.

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