Using Phone Link to make calls with PC headphones & Mic

Anonymous
2022-06-16T03:55:21+00:00

I am struggling to get Phone Link on windows 11 to utilise the headset I use for my PC as the speaker and Mic for calls made/received in Phone Link.

All my drivers are up to date, I am using Astro A50s which work for all other aspects of mic/sound (these are wired to base, 2.4ghz wireless, so not bluetooth headset) and a Samsung Galaxy S21.

Sometimes when I receive a call, the phone notes that it is using the PC for bluetooth output, and I can hear the the audio, but the mic doesnt seem to work.

Would love for this to be resolved so I dont need to change headsets everytime I want to go from Zoom call to phone call.

Thanks,

Daniel

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2023-06-05T17:00:45+00:00

    Hi Greg,

    Thanks for your update. Unfortunately, I've tried this solution previously, and it doesn't work for me. I have a webcam microphone that is detected by Skype, Zoom, WhatsApp, etc, but not by PhoneLink!

    I've given up hope of this ever being addressed in a maintenance release and don't use the Calls option at all.

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  2. Anonymous
    2023-06-21T05:48:26+00:00

    Try to untick "enable audio enhancements" in the microphone's settings.

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  3. Anonymous
    2023-06-21T12:30:35+00:00

    That's not going to work. The problem is the PhoneLink doesn't provide the ability to select a specific microphone. It only uses the default Windows audio device. In my case, I have at least three microphones. PhoneLink needs to provide a means of selecting one of the several microphones and speakers I have available.

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  4. Anonymous
    2023-08-12T07:27:09+00:00

    I'm setting up Phone Link with my Samsung S23 for the first time and immediately ran into this problem. I want to use my headphones and mic to make calls like I do with all other communications apps - my PC speakers are for playing media. There should be a way of selecting from a list of available input and output devices. The call functionality is unusable for me otherwise.

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  5. Anonymous
    2023-08-16T05:40:41+00:00

    yep im having the same problem. My wired headset plugged into the computer works and I can hear calls, but neither my phone microphone or computer microphone connects and the other person cannot hear me.

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