Using Phone Link to make calls with PC headphones & Mic

Anonymous
2022-06-16T03:55:21+00:00

I am struggling to get Phone Link on windows 11 to utilise the headset I use for my PC as the speaker and Mic for calls made/received in Phone Link.

All my drivers are up to date, I am using Astro A50s which work for all other aspects of mic/sound (these are wired to base, 2.4ghz wireless, so not bluetooth headset) and a Samsung Galaxy S21.

Sometimes when I receive a call, the phone notes that it is using the PC for bluetooth output, and I can hear the the audio, but the mic doesnt seem to work.

Would love for this to be resolved so I dont need to change headsets everytime I want to go from Zoom call to phone call.

Thanks,

Daniel

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2022-06-16T05:34:59+00:00

    Hi Daniel. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Try these fixes for Headset mic when connected to Your Phone:

    https://www.headphonesty.com/2021/10/headset-mi...

    https://musiccritic.com/articles/why-headset-mi...

    https://www.softwaretesttips.com/fix-headset-mi...

    https://www.technorms.com/76174/headset-mic-not...

    https://audiomav.com/18-ways-to-fix-the-microph...

    https://howtofixheadphones.com/10-hacks-how-to-...

    https://mysupport.razer.com/app/answers/detail/...

    https://www.drivereasy.com/knowledge/headset-mi... (You do not need the driver app)

    https://musiccritic.com/articles/why-headset-mi...

    https://www.youtube.com/watch?v=JyIfAsq2AG4

    https://www.youtube.com/watch?v=eqcDMf14Qcg

    Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2022-06-23T01:07:58+00:00

    Hi Greg, sorry I should have clarified, the mic on my headset works perfectly in games and on the test etc. Just using Phone Link calls, it never picks it up.

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  3. Anonymous
    2022-07-13T02:47:55+00:00

    I have the same issues. No headsets seem to work with the phone link app as its using the Bluetooth connection to export the sound from phone to the default laptop speakers and built in mic vs using a usb or Bluetooth headset so that there is no echo and you get privacy while making your calls. I cant seem to find a work around looks like its an oversight by Microsoft as I need to talk to clients on my second line and would like some privacy and for them not to here themselves with this aggressive echo from the laptop speakers. Have you found a work around for this?

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  4. Anonymous
    2022-07-13T03:07:30+00:00

    Well after looking at the Microsoft phone link troubleshooting page I found this gem.

    Why can't I use my Bluetooth headphones on my PC to get calls from the Phone Link app?

    The Phone Link app does not currently support relaying a phone call from your Android device to a headset over Bluetooth.

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  5. Anonymous
    2022-07-14T21:36:04+00:00

    Okay found a solution, if you have wired headset with mic built in you can plug into your phone it will switch to the headset if you select "send to phone " for the audio. No way to do it through windows, just use your phones headphone jack, or converter if you need for the new phone lol Now this means you cant use any headphones you want but its a work around!

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