Using Phone Link to make calls with PC headphones & Mic

Anonymous
2022-06-16T03:55:21+00:00

I am struggling to get Phone Link on windows 11 to utilise the headset I use for my PC as the speaker and Mic for calls made/received in Phone Link.

All my drivers are up to date, I am using Astro A50s which work for all other aspects of mic/sound (these are wired to base, 2.4ghz wireless, so not bluetooth headset) and a Samsung Galaxy S21.

Sometimes when I receive a call, the phone notes that it is using the PC for bluetooth output, and I can hear the the audio, but the mic doesnt seem to work.

Would love for this to be resolved so I dont need to change headsets everytime I want to go from Zoom call to phone call.

Thanks,

Daniel

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2023-08-12T07:27:09+00:00

    I'm setting up Phone Link with my Samsung S23 for the first time and immediately ran into this problem. I want to use my headphones and mic to make calls like I do with all other communications apps - my PC speakers are for playing media. There should be a way of selecting from a list of available input and output devices. The call functionality is unusable for me otherwise.

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  2. Anonymous
    2023-06-21T12:30:35+00:00

    That's not going to work. The problem is the PhoneLink doesn't provide the ability to select a specific microphone. It only uses the default Windows audio device. In my case, I have at least three microphones. PhoneLink needs to provide a means of selecting one of the several microphones and speakers I have available.

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  3. Anonymous
    2023-06-21T05:48:26+00:00

    Try to untick "enable audio enhancements" in the microphone's settings.

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  4. Anonymous
    2023-06-05T17:00:45+00:00

    Hi Greg,

    Thanks for your update. Unfortunately, I've tried this solution previously, and it doesn't work for me. I have a webcam microphone that is detected by Skype, Zoom, WhatsApp, etc, but not by PhoneLink!

    I've given up hope of this ever being addressed in a maintenance release and don't use the Calls option at all.

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  5. Anonymous
    2023-06-05T14:27:37+00:00

    This fix works, I was having the same issue...

    I have a USB PC Phone with headset attached to the PC and wanted to use it for my cell calls while working on the PC. For the USB PC Phone mic & audio to behave (during cell calls) I had to go into the Android cell phone Apps under Settings (in the Link to Windows app) and under Permissions add the Microphone (shown below). You would think this would be preconfigured but for privacy reasons the phone's owner must add this.

    Once this was accomplished the USB PC Phone mic worked with the cell phone through the PC link, however I could only control where the output audio came from by changing the default Windows audio out settings (shown below). Just annoying that I can't assign this under the Phone Link app settings in Windows for the preference during calls.

    +

    This was much simpler under the Skype setup, Phone Link should have at a minimum the same telephony configuration.

    Hope this helps other...

    Greg

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