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After updating the bios, im unable to activate windows 11, which was already activated. You're telling me I can't update the bios without windows freaking out. I paid for this product and now the only thing the troubleshooter is telling me to do is to just buy another product key. How the hell do I go about fixing this since windows services is just an utter joke? I'm constantly having to deal with fixing **** issues with windows 11. This product is a big joke. The "get help" app does nothing but direct me to exactly what their windows activation page is on the website.
Contacting support did nothing. They told me it's not their issue. Quality service M$
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
just as an update: last ticket was cancelled too, 'issue resolved', absolutely no contact from microsoft support.
They just don't give a damn of their paying customers, just fix the problem DIY, it's solely a waste of time to wait their trolling support
So, since it may be a security issue, what if we left the security enhancement off forever?
+1. MSI Pro B660-A DDR4, BIOS update, OEM license since Windows Vista times "deleted/forgotten".
What can I do?
Edit: look this crazyness on my Windows Account:
Same here
OK, there is nothing I can possible do more to get Microsoft aware of the licensing issue .
I got some emaling back and forth with MS Support a living human one and aprently MS finaly recognized my Retail license and I "should" be able to use it again . For unknown reasons the support wasnt able to contact me on scheduled dates and time but I was informed via email that my problem seems to be resolved,
It went from non existant license asking me to present and sent bunch of documents to prove my claim wich I did in form of recived conformatio email of the retail purchase , written explanatio what happend in MS WORD and copy of my bank statemt where the purchas is visible and stamped by my card issuer/BANK.
Quite some steps and a lot of hair pullling in between .
This is my final email to MS Support after "alegedly" my issue should be resolved alerting them directly to this forum page and there is nothing I can personaly and humanly do to help myself and all of you facing the same issue :
"Microsoft Support
Sun 7/16/2023 4:14 PM
Thank you very much,
I know I have a Retail Win10/11 digital license as I paid for it good money, however it was deactivated after motherboard BIOS update. Now Microsoft has to be aware of this licensing issue as I’m not the only one or isolated case it has something to do with your licensing system TPM2.0 that MS is forcing and all I know I just have to pay for everything and then left with a big? once things go bad.
I never ever experienced issues like that throughout my whole history of using MS as OS after any motherboard BIOS update , this appeared with Win 11 , TPM2.0 and newer motherboard chipset like Z690 and in my case Z790.
Please take a look at this MS Support forum link and please alert departments and persons of concern because many people ar raging at this moment because they losing their digital licenses after BIOS updates.
Microsoft has to offer an explanation and solution for this problem and start to be more proactive as the situation is serious .
Thank you for support."
Good luck to you all!
