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Windows Installer reconfigured the product. Product Name: Microsoft GameInput. Product Version: 10.1.22621.1011. Product Language: 1033. Manufacturer: Microsoft Corporation crashes PC
Any solutions known? I've looked and nothing has worked so far but they are old posts. This has been a problem for years now and the muppets at microsoft have done **** to fix it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just had my bi-daily bsod reboot earlier today as well. No input from Microsoft yet either.
I'm seeing similar timeframes for my updates as well. These don't seem to respect the windows update schedules, so unfortunately that doesn't seem to help.
A couple more common points to check: do you all have the Xbox app installed/setup? If so do you have any alternative controller drivers installed? (steam/ds4windows/etc)
Hey
Yes, have Xbox installed - although when I had uninstalled it I was still getting the crashes. No ds4windows, but I do have steam.
Just had my Bi-daily too...
Just a little more info for you all. My time on the PC is largely spent on Teams calls during the day and so this is when the "reconfiguration" tends to occur; I have noticed that just before it happens I have issues with my Logitech USB C webcam. I can see the image in LogiCapture, but Teams refuses to pick up on the feed despite cycling inputs and whatnot. Then, about 2 mins into the next Teams call, the computer resets... I only notice this behaviour just before a gameinput BSOD, it doesn't occur at any other time.
I've also found a kernel error which related to "failed USB enumeration" at the same time as a gameinput reconfig.
I haven't tried a Windows reinstall but apparently that doesn't even solve the problem? That's a bit worrying!
I've tried the full on window's re-install and you're right, it didn't make a difference.
I'm curious, how does one look up kernel errors or issues? Where do I look for these types of issues. I want to see if my timings match up too.
I found the error listed under "Hardware Error" in the reliability history, and in the details section (double click the listing) it showed the kernel type, which I googled. I don't think it actually was a hardware error as such though, I think gameinput just fried what ever I was using at the time!
I've now gone for the full uninstall of Xbox and all the associated bits (again), game services etc via the console/powershell. There shouldn't be a trace of it left on my system... So I'll let you know if that makes any difference.
You can go look up how to view the dmp files (I think I used Bluescreenview or something of the sort) and mine came out to be something about being denied access to a privileged location in memory.
It was pretty clunky and I wasn't a fan of having to try external tools. Not to mention no one did anything with my info anyways.
I might go look into it again if someone responds to the post and wants to see.
