This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I'm trying to install the 2022-07 update for Windows 11. Every time I try it gets to 35% the I get the following error message & it tells me to retry.
2022-07 Cumulative Update for Windows 11 for x64-based Systems
(KB5015814). Install error - 0x80073701
I'm not a computer expert so any help would be appreciated.
TIA
Rick
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Hello R,
Great, I am happy that worked. If you do not have any concerns, feel free to mark only the response that helped you as most helpful and have a moment to rate my support I would appreciate it. This will help other people who are facing the same problem.
You are welcome. Stay safe and have a great day!
Kind regards,
John DeV
Independent Advisor
Hello R,
Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please try the following methods below.
**Run the Windows Update Troubleshooter
https://support.microsoft.com/en-us/windows/win...
**Make sure Windows Update and Background Intelligent Transfer services are available and running.
Press Windows key+R to open Run then type: services.msc
Press Enter to open Services app
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-ph/help/452815...
After that, restart your computer
**Reset Windows Update Components
https://www.elevenforum.com/t/reset-windows-upd...
If the issue still persists, Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.
https://answers.microsoft.com/en-us/windows/for...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
None of the steps fixed the problem. I'm going to do the in-place Upgrade when I get a chance. Hope it works.
Anything I need to do before doing this?
TIA
Rick
Hello R,
Thank you for updating me with that information. I apologize that the above methods did not resolve the issue.
**Few things to check on the PC before performing an In-place upgrade.
Kindly let me know how it goes.
Kind regards,
John DeV
Independent Advisor
This fixed it. Thanks for all the help.
Rick
