Thank you for that information. Once again, my biggest fear now is when it's time for the July updates, something will be broken. If so, I really hope there's a quick fix either here by one of the advisors or from Microsoft.
Can't install KB5014668
I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.
I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?
Thanks for any help with this.
Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)
Windows for home | Windows 11 | Windows update
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Anonymous
2022-07-04T00:19:15+00:00 -
Anonymous
2022-07-04T03:41:52+00:00 Sorry for the time but I was able to finally solve it. I had to contact MS Support and open a ticket, they told me to realize an in place upgrade (which I didn't want to do in first place). Anyway, I continued to download the WS 11 and mounted it. download link: Download Windows 11 (microsoft.com) For more reference you can check these other helpful links, How to run In-place upgrade in Windows 11 - Microsoft Community Repair Install Windows 11 with an In-place Upgrade Tutorial | Windows 11 Forum (elevenforum.com)
After following all steps for the upgrade, I noticed that Windows installed again these KBs that were previously installed; 2022-04 Update for Windows 11 for x64-based Systems (KB4023057) - 2022-06 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5013889). After several SEVERAL reboots and patience, it was able to install the desired June KB KB5014668.
I believe the other patches had an issue/corruption but I am not quite sure about that because I ran several scans and checked logs under DISM, component was consistent and renamed the catroot folders, so it is kinda a MS thing here.
Hope you can solve it with this steps! Regards
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Anonymous
2022-07-04T06:33:45+00:00 I had this problem, ended up downloading the W11 ISO, mount ISO and run setup, make sure to choose "Keep personal files and apps" and let it do its thing.
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Anonymous
2022-07-04T11:53:21+00:00 I went through all this, downloaded this installer and this update does now install but its behaviour is different, it takes ages to initiate the download then ages to get past the 25% installed.
Defo something wrong with the installer but at least its installed now.
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Anonymous
2022-07-04T15:01:26+00:00 Glad you succeeded Cami.
By any chance when dealing with MS, did they say how whatever was broken with KB5014668 would affect future update installs? It sounds like anyone who had this failure, which I'm sure is a quite a few, won't be able to do future updates without the in place upgrade. I'm not really interested in trying to install this one anymore but care about what's coming next.
Any ideas about this? Any advisers still following this thread care to chime in?
Thanks.