Can't install KB5014668

Anonymous
2022-06-25T18:53:37+00:00

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

120 answers

Sort by: Newest
  1. Anonymous
    2022-07-12T16:10:21+00:00

    I had to restore from a recent backup. I then booted from an installation DVD where I did an in-place UPGRADE, keeping my apps and files. After all that I ran the Cumulative Update and it finally took. What a PITA!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-07-12T14:32:09+00:00

    Tied to follow suggestions. Ran SFC in CMD and it failed. Said there was an update that needed to install with reboot. I rebooted and update again failed to install. Again SFC said to install update. I am caught in a loop.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-07-10T20:55:59+00:00

    This continues to plague IT folks everywhere. MS should pull this update.

    Only some people are getting it to work in some kind of workarounds <-- NOT GOOD.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-07-08T14:28:08+00:00

    Possible. Never heard of the program. And, seeing where the post came from (world location), I'm not surprised.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-07-08T12:33:09+00:00

    I believe this post about Crypto Software was just a scam..

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments