Can't install KB5014668

Anonymous
2022-06-25T18:53:37+00:00

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-12T19:40:41+00:00

    just received the update - did not work for me either :-(

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  2. Anonymous
    2022-07-12T19:13:18+00:00

    Since all else failed, I have been waiting for the 12 July Windows Update to fix the problem which Microsoft created themselves. Today, I downloaded and attempted to install the update KB5015814. The result was "Updates Failed" install error 0x80073701. I , along with a bunch of other folks, have been, once again, let down by Microsoft!

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  3. Anonymous
    2022-07-12T18:29:19+00:00

    It didn't for me either. Same errors at same times. I'm starting a new thread.

    see Now KB5015814 won't install - Microsoft Community

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  4. Anonymous
    2022-07-12T18:03:18+00:00

    Does MS monitor these errors ? are they taking any steps to resolve this issue ?

    I believe they do. New update KB5015814 is just released today, July 12. It is supposed to fix the KB5014668 installation problem. Except that it does not (for me).

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  5. Anonymous
    2022-07-12T17:27:09+00:00

    Does MS monitor these errors ? are they taking any steps to resolve this issue ?

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