Can't install KB5014668

Anonymous
2022-06-25T18:53:37+00:00

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-21T22:32:47+00:00

    Here is the fix for folks struggling through all the cookie cutter fixes other people provide that may not work. No, it has nothing to do with Malwarebytes.

    1. Disable all versions of the .Net framework via “turn on/off windows features” in the control panel. You may need to enable all versions reboot and then disable all versions and reboot again.

    If you receive a “catastrophic error” try adding a new user account as an administrator, login under that account and try to disable .Net again and reboot.

    1. Try to install the Cumulative update again using the new account via Windows Update (either 2022-06 or the two new 2022-07 versions)

    This will take a long time, like 30 mins plus. It’s not stuck. Mine said installing 35% for a long time, but I could see under task manager the Windows module installer was chugging a long.

    1. Log back in as your original user and remove the temporary account.

    Done.

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  2. Anonymous
    2022-07-13T11:32:45+00:00

    Once you finally get the June update (KB5014668) correctly installed, however, the July Microsoft update (KB5015814) works just fine. And for the good news here, the July update takes only abut 10 minutes to install.

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  3. Anonymous
    2022-07-13T00:11:43+00:00

    I agree. You'll need to go through the steps to get the June update installed before doing the July update. I've suffered through it all and now life is good. Hope this helps.

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  4. Anonymous
    2022-07-12T20:25:17+00:00

    See my post to Phoenix 312. You may have to go through all the steps I went through to get it in. I just did the July 12 update and it went ok so it looks like you have to get 4668 in before you can do the latest. Again, Boot from W11 install media. Do an Upgrade (keeping apps and files). Once complete do the Update to 4668 again. Hopefully, like me, it works and you can continue on.

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  5. Anonymous
    2022-07-12T19:41:59+00:00

    I can't say for sure, but it would seem that, in order to get this latest update to take, you have to get KB5014668 to install. You might have to go through all the grief I went through to get that fixed before you can proceed with the next.

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