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I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.
I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?
Thanks for any help with this.
Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yep. Once I reinstalled Win 10 after chopping all my applications software, the Windows update (KB5014668) ran just fine. In addition, all of the subsequent Win 10 updates I've installed after I was finally able to install KB5014668 (like KB5015807 and KB4023057) ran just fine, too. So now that I've solved the Win update problem, all I have to do is completely rebuild all the applications software on my PC. And yes, this is a PITA.
Wow. That's a bummer. So, did you manage to get it installed after guillotining your entire setup? I hope so. What a PITA. Makes you wonder if anyone on the development team really checks different hardware configurations to make sure things work.
I thought so, too, which is why I tried this option before I reinstalled Windows 10 after deleting all my applications. Sadly, it didn't solve the problem, which is why I resorted to deleting all my applications software in the first place.
Sounds like a bit of overwork. I found that an in-place upgrade from an installation DVD/USB and selecting,, "keep files and apps" worked quite well, is much easier to do, and results in fixing the problem without having to be adept at all the ins and outs of what was suggested.
Thanks for sharing, Razzles67. 👍
Can anyone confirm this method also worked for them ? (I see no 'likes' yet).
